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grapau27

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About grapau27

  • Rank
    10,000+ Club

About Me

  • Location
    Sunderland England
  • Interests
    Cruising. Golf
  • Favorite Cruise Line(s)
    Royal Caribbean and P&O.
  • Favorite Cruise Destination Or Port of Call
    Europe

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  1. grapau27

    P&O trialling once a day room service.

    As the op on this thread we paid our autogratuities plus we tipped our butler cash because he was excellent plus gave our cabin steward extra cash too.
  2. grapau27

    P&O trialling once a day room service.

    It happened to us and it upset my wife whose mam had died 6 weeks before this cruise and we just wanted to relax in our Suite not being told by the cabin steward that she could call at 7am with towels if we wanted a bath in the morning. I think it is a crazy to trial this and we told P&O head office this. Hopefully they listened and abandon this nonsense. Maybe they should ask individual passengers if they want 1 or 2 room services a day if they want to make cuts.
  3. grapau27

    P&O trialling once a day room service.

    I totally agree with you it is unacceptable to us too. I checked again with Pauline as we were both listening to the conversation and the P&O guest services lady said :- I believe this is going to be piloted on all the ships. It was piloted on Oceana when we were on her December 1-3 and cabin steward said it had just started but Butler had not been informed so this must have been the first. The Oceana is back from the Canaries in a couple of days so hopefully we will get some updates from returning passengers.
  4. grapau27

    P&O trialling once a day room service.

    I agree. In my opinion service is always not as good on these short cruises and it would make sense that P&O would trial something new on here. We are dead set against 1 room service a day and why I posted our experience on here.
  5. grapau27

    P&O trialling once a day room service.

    Our cabin steward told us the first time we saw her and why we believed P&O head office GS when they confirmed this. Hopefully she was mistaken and it is only selected ships. This was a 2 night cruise and the short cruises with a lot of novice cruisers on them would be an ideal time for them to try this.
  6. grapau27

    P&O trialling once a day room service.

    I agree it is a ridiculous idea. Paulines mam had died 6 weeks before this cruise and we didn't need this trial especially being in a Suite.
  7. grapau27

    P&O trialling once a day room service.

    Just repeating what we experienced on Oceana December 1-3 and I posted a picture of proof we were on that ship and were told yesterday by phone by P&O head office guest services lady. I think it is a terrible idea and we said so. If anyone is cruising soon maybe they can ring and see if it is selected ships or not.
  8. Yes from San Francisco next November. We have 2 nights in San Francisco first.
  9. grapau27

    P&O trialling once a day room service.

    It is fact unfortunately. The trial happened on Oceana December 1-3 2018 and confirmed by phone yesterday by P&O head office guest services.They said it was trailing fleetwide.
  10. I always say our D+ RC loyalty is best. We are Elite loyalty on Princess so get a free one time mini bar set up but RC didn't offer a Hawaii cruise. P&O we get 7.5% discount off every purchase plus obc and their itinerary for the dates we wanted suited our agreed work holidays. RCCL is always my first choice if the itinerary is what we want.
  11. grapau27

    P&O trialling once a day room service.

    Exactly what we said. Our Butler was very helpful and friendly. The trial must have just started on the December 1st two nights cruise because our butler hadn't heard about this but the trial was confirmed to us by phone yesterday by P&O head office guest services.
  12. grapau27

    Obc

    We booked a 7 night P&O cruise last week in a balcony cabin for next Summer and got £80 obc on our select booking.
  13. grapau27

    P&O trialling once a day room service.

    I agree with you. We like to sit on our balcony eating room service breakfast and during the day with a coffee,hot chocolate and biscuits after coming back from a port tour. We were told you have to ask for extra towels and the second day we had double the towels left in our cabin
  14. grapau27

    P&O trialling once a day room service.

    As our cruise was a 2 night we thought maybe the cabin steward was trying it on as our Butler who had only been on the ship a couple of weeks was unaware when we mentioned this to him. It was P&O head office guest services who rang us yesterday about another question who confirmed the fleetwide trial of the once a day cabin service.
  15. We do love Bella but she is 4000 miles from us.
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