Really? I have taken at least 7 cruises with Azamara, and I have never seen cookies and drinks in any terminal following check-in.
However, on one occasion in particular, in Dubai, I do recall slowly shuffling along in a long line in a sweltering building. There was no seating available, and no refreshments of any kind. We stood in that environment for at least 45 minutes, in the priority line. When we eventually reached the head of the line, there was a problem with the scanner the agent was using, which reduced the number of viable desks to one, and the selfish, boorish guest took it upon himself to engage the operative in a one-sided 5-minute 'conversation' about his flight to Dubai.