suekel

I've found that it I complain nicely and often on Twitter, they often call me.  

I board next month with only 2 ships.  I'll report back.  

17 hours ago, Thrak said:

We stayed 4 nights at the Hotel Continental (an "experience" in itself) right on La Rambla. We just took a taxi to the port. Not expensive and an easy thing to do. (I'm glad I wasn't the one having to drive in Barcelona!)

Can you expand on the "experience"... I'm staying there in November 

2 hours ago, Musky Ike said:

Congrats on the Free upgrade 😄 I wouldn't count on it yet. Ours shows plus 60 when we purchased plus 50. I take everything from Princess with a truckload of salt right now.

 

Oh yes,  I know they'll change it.  I was just trying to point out that things aren't accurate right now

6 hours ago, rosevew said:

Not added on the travel summary yet, and no package at all on the app

My app ahows premier..I have plus.  

I hope they add a concierge lounge and 360. I always seem to book a suite on the older ships.

2 hours ago, dixiejen said:

Little update on our Plus pkg after calling Princess (which naturally means more questions…🙄) We had the Plus-50 since we booked last year, called to see how to upgrade to the NEW Plus. (Really wanted the free room service, 2 casual dining and Ocean Now Delivery. Was told it would be $60 to upgrade to the new Plus. She claimed I had the Standard Plus. Whaaaaat? She seemed to think there was standard fare, standard plus, plus and premier. Soooooo…no, I’m sitting here looking at it and there is no standard plus. If I paid $50 for the old plus, why would I not just pay another $10/pp/day???  After a long hold she finally said yes — you just need to pay the $10pp/day to get the NEW plus. Yay. Asked if that would be reflected in my travel summary (thanks to you guys for pointing this out!) Oh yes, if you log out and log back in it will show in your travel summary. Are you suuuuuuure?? Yes. So I thanked her and proceeded to pull up travel summary. It had everything BUT room service, Ocean Now, and casual dining! The app does show casual dining and ocean now but not room service.  I called back and this guy says he sees where I upgraded and he assured me that even though those 3 things weren’t listed on the travel summary, that I ABSOLUTELY have the full plus pkg. 😖
 

So - do you guys with the plus pkg. have room service, ocean now and casual dining listed on your travel summary??? I am REALLY hoping not to have to get on the phone with Princess again!! Thanks all!!

No,  I have plus and they don't show up.  I always print out a copy of my travel summary and with the rest of the stuff on there,  it will show you have plus.

46 minutes ago, newfiegirl4 said:

Thanks but I’m looking for specific cabin as stated in question 

Sorry.. missed that. Good luck getting the info you need

43 minutes ago, newfiegirl4 said:

Hey all. Sorry if this question has been asked before but I’m  wondering about cabin B752 and the so called vent smell? Is there any truth to this? Is it a fume smell or  something else?

Thank you ,

Catherine

I was on in June.  No vent smell but there were AC and plumbing issues.  All depends on your cabin. 

5 hours ago, Wink87 said:

We are on the Sept 16 Alaskan cruise on Majestic. I am mobility impaired and am trying to find out if any of our ports on this particular itinerary are tendered. Can someone point me in the right direction to get info or already have the info?  Juneau, Skagway, Ketchikan and Icy Straight Point.

 

Ty!!!

I'm on that cruise.  Skagway is a tender due to the rock slides closing one pier. It's on your personalized somewhere.. maybe travel summary?

39 minutes ago, Rick&Jeannie said:

Huh? Skagway?

Yes.  It's a MDR on the Discovery.  Mid ship. Deck 6.

If Victor and Young Clyde are still on the Discovery, ask for their section.  

no, just show up.  It's a special area of I think Skagway.  

8 minutes ago, Tedferg said:

I am amazed that Princess would have programs, such as 2 casual dining visits regardless of cruise length. Not saying it is good or bad, just cannot fathom how Marketing would not allow for that. 

I mentioned that on the email that I sent to customer relations today

6 minutes ago, memoak said:

I have been on 6 cruises since restart and only 1 cruise were the snacks available. It was never a “meal” and there is no real kitchen there. 

Yes. I was able to get snacks by asking on a few since the restart.  

6 minutes ago, memoak said:

The only venue that was free but now will cost anything is Alfredo’s / Gigi’s. The rest already had charges. Many ships do not even have this venue 

Vines had no charges for snacks but that was all you could get.  

2 hours ago, LACruiser88 said:

I just checked the app for our Nov 12th, Med/TA, it now shows the new Plus Package.

 

All of our other 5 bookings have also been updated.

 

 

 

 

 

 

All of my cruises, even the ones I haven't bought a package for yet, are showing premier. There's a glitch somewhere 

I cruise next month.  Travel summary hasn't been updated but the app says I have the premier package, which I do not.  In fact all of mine say premier but except for one cruise, we've booked the Plus.  Hmmm.  

Go to your cruise on the website.  Click on Onboard packages.  At the top will be a banner about upgrading.  Click on that and page down and it will tell you which one is purchased.  

13 hours ago, vjmatty said:

Sharing meals would only be half the orders, half the cooking and therefore half the volume. 

My hubby is 6' 7" 275. There is no sharing!  Be nice though. 

1 hour ago, Jeter02 said:

I know it's a random question on this thread but I'm curious to know those who have cruised with the casino comp Cruises Are you guys automatically given the plus package? Or do they give you a standard fare and you can upgrade the plus? There is a reason to my madness on why I'm asking this question.

the Plus package used to be given out quite a bit 6-9 months ago.  lately, the vast majority of casino players are given a cabin and free play.  I have a cruise in September when I was given the plus package but haven't had that offer since.  You can add either package after booking the cruise.  

Hopefully she's going into a badly needed dry dock and hiring more crew.  She needs both.

2 hours ago, cruzrbachoua said:

This is really sad we had a suite booked for June 2020 it has been kicked around and down now finally getting to go on the cruise this september and had looked forward to ordering from MDR and eating on our balcony watching the scenery now we will be charged for this..such a shame as that was touted as one of the perks of a suite...sigh

No one knows yet how suites are affected.  You'll still be able to order from the MDR.  

3 hours ago, Cruise frenzy said:

Sorry, on the above comment, we have the plus package already.  Thanks.

It states specifically that if you have a package, there is no charge

1 hour ago, PacnGoNow said:

I think X is $9.95 for RS.  

 

Yes.  And it's not free if you have the premium drink package.  Breakfast is free.