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Everything posted by kiwichick62

  1. Full refund now received for our April 25th Baltics cruise including our EZair flights. No sign of 25% FCC yet. Just glad to get all our money back.
  2. Thanks Coral. 🙂 I can now report that Princess has fully refunded our airfares, it just showed up in my bank account. I was concerned as I had booked non-refundable EZair flights and thought they may have given us air credits instead. The refund for our cruise will come through soon via our travel agent. Also to show up is our 25% future cruise credits, not that we are planning to cruise any time soon.
  3. Sorry if this has been asked before. I am waiting for my refund, will the refund include the airfares I booked through EZair that I paid for on Princesses website? This was for my cruise departing April 25th. I really don't want air credits as I have no plans to travel in the next year or so. Thanks.
  4. I just got the same email too regarding my April 25th cruise. I originally chose full refund which I am sticking to. It does say that I don't need to do anything more so I also do not want to reply again only to fall to the bottom of the list. It is interesting that they can act very quickly if you choose FCC but it takes months for a refund to come through. Lucky I cancelled all my shore excursions, drinks packages etc before cancelling the cruise, the money for these came through a day or two later.
  5. Your RED highlights do not change my understanding.. Please explain how non US citizens are able to get home with chartered flights? They are not able to use any form of public transport. How do they get from port to airport, or get a flight home??
  6. Sorry if this has already been mentioned. I just read an article as follows - Coronavirus: Cruise ships refuse to leave Australia A Current Affair07:14, Apr 03 2020 It's the Australian cruise ship standoff that could become an international crisis. Eight vessels are currently in New South Wales waters, refusing to leave. On the ships are 8500 crew members, no passengers, and no Australians. Yet the cruise ships are refusing to leave, fearing they have Covid-19 victims on board. "If you are moving further away from help and people get sick - critically sick - then what are your options?" maritime lawyer John Kavanagh told Australian show A Current Affair. He believes the ships are in a serious dilemma and have a duty of care to those on board. "If I have thousands of people on board and some of them are already sick and I'm expecting more of them to get sick, I'm not going to go further away from help, no matter what people say," he said. Yet, the Ruby Princess debacle two weeks ago has meant officials are extremely hesitant to let the ships disembark people in Australia. "Eight-thousand-five-hundred people in New South Wales ... if a small percentage ended up with the virus it would overwhelm our health system and everything we have done to date would be wasted," NSW Police Commissioner Mick Fuller said. The ships off the NSW coast are the Ruby Princess, Pacific Explorer, Carnival Splendour, The Ovation of the Seas, Spectrum of the Seas, Radiance of the Seas, Celebrity Solstice, and Voyager of the Seas. The Pacific Explorer was ordered out of Sydney Harbour on Thursday. "It is unprecedented for Australia's homegrown cruise liner to be ordered to leave Australia," Carnival Australia president Sture Myrmell said. He noted there had been no illnesses on the Pacific Explorer. Medics are currently being ferried to the troubled liners to test those on board. So far, 14 people have been taken off the ships for testing in recent days and more are expected. "If the crew is fit and healthy then I have no hesitation in asking (home affairs) minister (Peter) Dutton or Border Force to enforce the orders to make them to leave our shores," Fuller said. Kavanagh maintains that departing is simply too risky. "If I'm the master of a vessel and I can stay a couple of days steaming from assistance, or a relatively short helicopter ride, then that's exactly what I am going to do and, frankly, if that means I go to jail because I've contravened some order then I think, certainly my conscience, if I was in that position, I would be taking that risk," he said.
  7. Thanks for the update Aus Traveler. Very concerning for all who were aboard the ship. 😔
  8. Do you know when the Costa Victoria is due to dock in Rome Aus Traveller? I saw a video the other day of an older New Zealand couple on that ship. They are terrified of docking there and having no way to get home. The husband is immune depressed and I think he is running out of his medications. Scary stuff. Also read that many tourists are stranded in Bali which is quickly becoming another epicentre of the virus. So glad to be isolating at home for 28 days. Take care everyone.
  9. We are doing fine here thanks CJSKids Three adults here and we are working from home, we have enough room to spread out. Think we will be ok. Only my husband will leave the house once a week for groceries. The more we limit contact the safer everyone in the country and world will be. Once things have settled down and it is safe to travel, we will be looking at booking another cruise with Princess. I have enjoyed reading what others have bee up to on this thread. 🙂 Be safe and take care everyone.
  10. Hi from New Zealand, our country is going into total lock down Wednesday midnight. Husband, daughter and I are all working from home (nothing new for me.) I have my own home office, daughter works down stairs, husband has dining room/lounge. We are stocked up on food and supplies, we bought a bit extra every time we shopped, no need to hoard goods or panic buy. We were to sail on the Sky Princess on a Baltics cruise April 25th which was to be our first cruise with Princess.
  11. New Zealand is now at alert level 3, we are going to level 4 in 48 hours which means total lock down of the country except for essential services and we all stay home. We have also had selfish tourists saying they will not isolate themselves.
  12. All New Zealanders currently travelling are requested to get home ASAP and we are warned not to make non-essetial travel to anywhere in the world.
  13. This is from the Princess website and is part of the new pre-boarding checks - Any individual who has been in contact with a suspected or confirmed case of COVID-19, or a person under monitoring for COVID-19 within 14 days of the start of the cruise, will not be permitted to board the ship.
  14. Same here, I preferred keeping track of what the money was for that came back to my bank account.
  15. I guess that it is possible that they found out that a person close to them tested positive halfway through their cruise 🙂. Wonder what the protocol is for cases like this - phone the ships medical centre straight away? Hoping the best for all involved.
  16. Yes, apologies, it is the Golden Princess. I am still wondering why they were allowed to board with all the extra screening that Princess is supposed to be doing. 🤔
  17. The Ruby Princess is currently in Akaroa with suspected cases of corona virus on board. Two of the three people on board ring tested had been in contact with people known to be positive in the previous 14 days - why were these selfish people allowed to board the ship??? So much for tightened screening by Princess. 😟. Meanwhile in Wellington, an Australian is in isolation at a Wellington hotel. He had been to France and came to NZ from Australia. He had been tested in Australia and received his results in NZ. Why on earth would you choose to travel when you were waiting for test results regarding a highly contagious disease?? More selfishness. 🤬 Stay home people!
  18. Why would it be more difficult? Yes, Australia is a large continent, NZ is a small country. Despite the size differences we are both island nations, geographically remote.
  19. Anyone arriving from Australia will be asked to self isolate too, only exceptions are people arriving from the Pacific Islands. I don’t see our mutual PMs talks regarding the treatment of NZ citizens has any relevance regarding corona virus travel bans. The issues are and should be unrelated.
  20. Any announcements from Australia? Often NZ and Aussie have similar policies.
  21. The survey is currently not available/working for me.
  22. I am thinking it is because the closer it is to your cruise date the more disruptive it can be to you to cancel.
  23. Thank you so much. I followed your instructions, my Future Cruise Credits at the final stage is not clickable as they won't have been loaded in yet. My TA told me how much it will be so I will check back next week. Thanks again.
  24. Can anyone please tell me how to check the amount of future cruise credit that I have available? When I sign in to the Princess website I have no upcoming cruise or cruise personaliser because the cruise booked has been cancelled. Thanks.
  25. What we need is a "My cruise sails today but I cancelled" thread so people can post on the day they were due to set sail. I know I am going to feel a little sad come April 25th 🙂
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