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  • Location
    Ashburn, VA
  • Interests
  • Favorite Cruise Line(s)
    RCCL, Princess, Celebrity, Azamara, Oceania, Silversea
  • Favorite Cruise Destination Or Port of Call

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  1. This is a update to our attempt to recover our airfare for a cruise that Azamara cancelled. NOTHING HAS CHANGED. The people who you and I talk to with Choice Air to make a air reservation or to change a flight are great at these task. The task of recovering your hard earned money for a cruise that Azamara cancelled is something that Choice Air or Azamara falls dramatically short in accomplishing. Between our TA and myself we have places a estimate of 50 or more calls to no avail. We even have the booking confirmation that shows a zero balance which includes the airfare. You would think this would help or even be the definitive proof that we paid this $3, 300.00 dollars but we get the response of duhhhhh. I would appreciate if someone out there could get me the phone number or email of the Azamara CEO or someone that has a IQ above 100. If this sounds like I'm mad then you're correct. This has dragged on for over 5 months. Please help me. Gary Tyler
  2. That's a interesting question but the answer is no. We got some money back from the same card we've been using for two years but I do appreciate your response. Were doing the same back to back as you and your wife are doing so it looks like these cruises are a go. I'm mostly excited with a little bit of hesitation because we've been disappointed 5 times with canceled cruises and I'm a little gun shy. My wife is of the opinion that she'll believe it when she gets on board. I'll buy you and your wife a drink when we start cruising on the Quest.
  3. The august 2021 cruise was cancelled by Azamara in April 2021. It was booked in January 2021. We received the FCC but not the airfare that was done by Choice air. I'm not looking for your sympathy. I'm looking for our hard earned money. Gary Tyler
  4. Our August 2021 cruise was canceled for obvious reasons and we made our air reservations through Choice Air. We made the reservations during the month of April 2021. The air cost was $3,300.28 and were still waiting for this refund. our TA has placed over a dozen calls to Choice Air and Azamara to see what happened to our money. We have supplied our TA with cruise documents to prove the money was spent for our air travel but still no money. We have two more cruises with Azamara and we'll book some more in 2022. This experience has put a very bad taste in my mouth and quite frankly pissed me off. We are not wealthy by no means and $3,300.28 is a nice sum of money that could be used to book a cruise on another cruise line company that respects the value of a consumers money better than Azamara. I'm hoping that someone from Azamara might see this and help us recover our money before we cancel all of our upcoming Azamara cruises. Gary Tyler
  5. I just checked in for our back to back October cruise on the Azamara Quest for Oct 19, 2021 and Oct 28, 2021. this is the most encouraging news we've had since our last cruise on October 2019. I know that nothing is guaranteed when it comes to cruising nowadays but it gives us hope and hope is all we have right now. Tyler
  6. I agree with you completely. Don't like it then stay home. It's as simple as that. I don't buy in to that mentality. I have a cousin that has that mentality as well as she won't be forced to get a vaccination because there's something evil behind this like a government plot to control us . Stupid is as stupid does. Tyler
  7. Godspeed to Azamara Quest. We'll be boarding her Oct 19, 2021 for a back to back cruise that goes until Nov 4, 2021. Can't wait. Tyler
  8. I feel your pain. I was hold for over two hours for two days and then someone got on from choice air and he asked me for my number and reservation and they will call back. They called back around 5 pm the same day.
  9. Thank you to everyone who replied to my post. I posted this out of frustration but I prevailed. Tyler
  10. I got this sorted out. We just switched the incoming flight with a much better one and will get a four hundred dollar refund. All is good.
  11. We're leaving on Oct 18th and arriving in Vienna at 8:40 am on the morning of the 19th of Oct. We were then supposed to leave Vienna at 1:05 and arrive in Venice at 2:10 pm. Plenty of time to get from the airport to the port in Venice. Now they have us leaving Vienna at 5:30 pm and arriving in Venice at 6:35 pm. The ship leaves at 6:00 pm. We did schedule the first leg of the flight from the U.S. to Vienna a day early. I checked the flights leaving Vienna on Austrian air and they don't have any flights leaving going from Vienna to Venice that gets us to Venice in time. I've been on hold with choice air this morning for two hours and finally a agent got on the line to take down my name, number and reservation number so I can get this resolved. I'm sure this problem will be resolved today but it just a unforeseen hassle that I've never had to worry about. This is the first time in probably 35 years of traveling where a airline changes it's departing time and gets us to the cruise port after the ship has left. i will sort this out.
  12. The only problem with this is that the Quest departs from Venice at 6 PM and the second leg of our flight from Vienna to Venice gets in at 6:30 pm. Opps. What a bunch of idiots they must have at choice air. I would call and talk to them about this but you have to stay on hold for hours. Screw them.
  13. The RCCL meet & mingle is now working. Is it not paused now so you can go ahead and register for your cruise. The web link is below. Tyler https://secure.royalcaribbean.com/ccSearch.do
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