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gizfish

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Everything posted by gizfish

  1. We once had the cabin directly off the elevator bank entrance (the one where if you opened the door you saw right into the elevator area with no buffer) at splash academy. Unless the eager screams of dozens of children waiting to go to camp, leaving camp with counselors and leaving with family, throughout the day is something that sparks joy for you on vacation do not book a cabin in that area.
  2. In September we were able to order the pasta or risotto from the nightly entree section as a starter with no extra fee. The lasagna was huge and delicious. The Bolognese from the classic section of the menu was also great.
  3. Unless you work for MSC, this is only an opinion. Yet you keep acting as if your opinion is fact when your opinion just does not make sense. Once again, embarkation is the moment one embarks on their cruise. Embarkation DAY is more specific and clearly is not mentioned in the terms. I just don't understand how you can possibly profess to know what MSC's "opinion" is. Their terms quite clearly mean if you test positive at any time within five days before the moment you embark including the day of embarkation. The only thing that is not clear with the OP's issue is how MSC can tell her she did everything right but not only are they not honoring the claim, they are also closing it. You would be more convincing if you blamed the whole thing on a language barrier than on your opinion of what MSC means.
  4. Nope. It says followed procedures AND contacted us, not followed procedures BY contacting us. They are acknowledging she followed the correct procedures and she also called correctly.
  5. It does not say within 5 days prior to embarkation DAY. Within 5 days includes the day one embarks, otherwise it would state before and not within.
  6. If your bag is 24 x 16 in width/depth, it could be 6 feet long and still fit. The length height doesn't matter since you are not trying to get the bag to fit under a seat.
  7. Instead of putting your home address in you luggage, just stick a business card in it. Your contact info is there, and your personal info is not.
  8. We were on the last cruise before the shut down and returned to a totally different NYC on 3/11/20. Of course the Princess cruise was all over the news, and I remember our relief that our ship was not going to be like that as we pulled into New York harbor.
  9. They were not charges. They were pre-authorizations or holds. And, NCL cleary explains this here: https://www.ncl.com/freestyle-cruise/prepare-for-your-cruise/spending
  10. The MDR staff are already included in the daily service charge that is billed to your account each day or was prepaid at booking. If you order drinks in the MDR, you have already paid a gratuity if you have a drink package. If you are paying for drinks, the 20% gratuity is already added to the bill.
  11. House of rock had 80's and 90's music, so a kid under 12 will probably have no idea about the songs. However, the cirque style stunts will probably be entertaining for them. Houdini is supposedly about magic, but is kind of obscure. I found it kind of boring and would not want to see it again. The cirque stunts for it also were not nearly as entertaining as house of rock. I don't remember seeing kids at either show. But, the shows were by no means sold out, and maybe the lack of kids was proportional to the small number of kids on board. I don't remember there being stuff in either show that would be inappropriate except maybe some slightly revealing costumes. But geez, I'm pretty sure Taylor Swift is usually more provocatively dressed most days, and parents still love her...
  12. Keep in mind that pasta (and most likely) entree salads can be ordered as starters without incurring the extra fee. Did not try it with the salad, but the pastas were always the entree size. Also no one has reported back if the fee is flat rate for any more than one entree or applies to each additional entree as the wording is ambiguous.
  13. Don't settle on going on embarkation day if that's not what you want. You will almost certainly be able to get a reservation on some other day. Just make the reservation on board asap. Worst case you go the day you want and wait till they can accommodate you, or you keep an eye on the reservation screens throughout the ship that show availability at that specific time.
  14. That clearly won't work. Everyone knows thin mints are best frozen, and the cabin mini fridges don't get cold let alone freezing.
  15. Another plus for NCL is upgrading to unlimited WiFi is not that expensive. Also, remember you aren't married to the device you initially log in on.
  16. The balcony and ocean view rooms have blackout curtains. If you use a hair banana clip to connect the curtains, ain't no sunlight waking anyone. I sleep your hours,and my bedroom at home is as dark as a cave. Never had an issue with sunlight in a balcony room.
  17. I thought of a quasi plus to NCL. Their starting bids for upgrades are much lower than MSC's. I know, I'm grasping here.
  18. Don't forget your late night slice of pizza is a no go on NCL (and all your other slices will pale in comparison to MSC's). Also NCL has pretty desserts while MSC has delicious desserts. Your husband will most likely never find a cookie. The coffee on MSC is the best, so you may be disappointed with NCL's. Oh, and your room stewardess will definitely not be wearing the French maid uniform that MSC for some odd reason has them wear lol. Probably not a deal breaker though. Ooh you can leave your foldable foot stool home and ask the room steward for a lounge chair.
  19. Just so long as the floor is not lava. Sorry I couldn't help myself.
  20. The OP has been trying to enquire by email. Last time I called NCL they were still answering the phone and still had supervisors. Hence my saying "speak" with a supervisor.
  21. We couldn't see which balcony it was coming from. But the smell was strong enough even though it was not near enough to see the source, that I would think it was smokinug. If someone were to be carrying weed on their person, I doubt security would catch them as there were no drug dogs at embarkation. Also, does gaping cause such violent coughing?
  22. I would think free out perks all the other perks. But maybe that's just me.
  23. I made a request through accessibility services for a two top and they emailed me saying it would best be handled by calling. I called the number in the email which turned out to be a regular customer service number. They told me the request was in my records. We went to the dining room where changes were being made on embarkation day and had no trouble getting the two top, and even getting a better time. I didn't even have to explain why we had the need. The next day we received a call from guest services making sure we had been accommodated. Relax and look forward to your cruise. Your key card will only say the table number and time, so verify at the dining room mentioned in the welcome aboard daily (ours said they would be there until four) that you are at a two top. Worst case scenario, you may have to explain why you need it, but most likely they will just accommodate you.
  24. OP, speak with a supervisor at NCL and have them locate and listen to the tape of the call where their agent told you the certs were refundable.
  25. Have you tried clicking through leaving the picture off and choosing cash instead of a credit card (or clicking through leaving credit card info off)? They almost always retake the pictures at check in anyway. And many have found they still have to activate a credit card on board.
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