reallyitsmema

The first link I gave you has the customer service number on the bottom. Being a Crown and Anchor member, I would start with that number instead. If you are cancelling a reservation, whether it is for covid or otherwise, you call the cruise line. Not sure why you can't see that.

@dani negreanu Sorry you had so many issues with food on your cruise. We also had issues on Quantum in Coastal Kitchen, including under cooked baked potatoes, roasted potatoes and potatoes au gratin that we gave up on potatoes. Potatoes should not be hard crunchy it they are cooked! I also sent fish back twice and actually walked out one night because we were just done with constant issues. We tried WJ one night and did as you, took laps before we could find something we would eat. I am not sure if it is lack of staff or lack of experienced staff but the quality was just not what it used to be.

Not sure what else you need. You test positive, you call and cancel, they tell you where to send proof, they send refund. https://www.royalcaribbean.com/content/dam/royal/resources/pdf/covid-19-cancellations-and-refunds-policy.pdf

https://www.royalcaribbean.com/faq/questions/if-i-am-not-up-to-date-on-vaccinations-in-europe-where-will-i-need-additional-testing

This link explains what is needed in the footnote. https://www.royalcaribbean.com/faq/questions/if-i-test-positive-for-sars-cov-2-what-is-your-refund-policy-and-costs-covered

Both Ovation and Quantum have excursions at Dawes Glacier. They have an extended Northstar experience that goes out over the side of the ship. They also have the Glacier Experience which is the boat that is pictured above that goes to the face of the glacier. The ship stops in the fjord to load the excursion boat and after they excursion, the boat takes the passengers to Juneau to catch up with the ship that has already left the fjord.

Definitely get a four device package instead of individuals. I hope you are on Odyssey though. 🙂

Sure, use that story when you explain to security that you are not bringing a baby monitor. I am sure they will be interested in seeing who you actually do want to monitor.

How exactly do you use something appropriately if it is on the prohibited list?

This is the only thread I have seen regarding reimbursement.

Still very early for refund then. I would give it a little time. Have you submitted receipts for food and the condo yet? That will come as a separate reimbursement. I isolated in a hotel in Seattle and then flew home to the east coast after the time was done. I get the fresh air thing as I didn't leave the hotel room the whole time.

I received my refund in three weeks. I did get an email about ten days prior to that telling me the amount of the refund and that the request had been submitted. I have not received my reimbursement for hotel charges and food costs yet but the letter says it is taking about 30 days. How long ago did you get off the ship?

Baby monitors are listed as not allowed on the cruise line's website. https://www.royalcaribbean.com/faq/questions/prohibited-items-onboard-policy

I was on the 5/16 sailing of Quantum and we left Seattle on time but then slowly stopped not too far from the pier. There was no announcement of what was going on but the wake kept changing as we moved a little. We eventually left about an hour later.

The cruise line initiated the prorated refund of my cruise fare and that is what I have received so far. I sent my hotel receipts and food receipts over three weeks ago and received an email saying it will take 30 days for reimbursement. I have not heard anything else concerning that reimbursement. I did receive a survey for the cruise fare refund experience. I will wait at least the 30 days they said and go from there. Hopefully, I don't receive a denied like you did. I think whoever processed yours made a mistake. I hope you get it resolved soon.

My refund came in about 3 weeks, still waiting on hotel/food reimbursement.

We have stayed on deck 7 and it is fine. The issue is at the aft elevators. On other decks you can cross from port to starboard between the elevator banks. You can't on deck 7 because of the Boardwalk sign. We only used the wrong elevators once all week and just had to go down one deck, cross over and then go back up. It is not a big deal unless you have a mobility issue and are directionally challenged.

We like an ocean view balcony on deck 6. We find it very convenient. You are on same deck as Boardwalk, one flight of stairs down to Royal Promenade or two flights up to Central Park.

@dani negreanuI am so sorry you tested positive. Stay hydrated and rest as much as you can. Hope you start feeling better soon.

https://www.royalcaribbean.com/crown-anchor-society/benefits/diamond-plus-members

Yup. I just saw a preview online. Looks a little racy as usual with these guys.

Below Deck Sailing Yacht reunion tonight! They have been teasing that there is someone Capt Glenn would not hire again. I think it is Ashley.

You can check in 45 days prior to your sailing at midnight local time for the port you are sailing from. App or website is a personal choice. I used website and was done in less than a minute. 10:30am was the earliest time that I could choose to arrive at that port.

I looked at your post history after someone asked how soon you were cruising and them not understanding how things could be sold out.

I am now very confused as the above says you are in two cabins and not one. That is a quote from a different thread you posted to previously. Your current thread says you were moved from one cabin to two cabins yet two weeks ago you posted you were in two cabins, not one.