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About mom0f3

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  1. Refund for deposit on our April 2021 cruise was requested on 3/31 and posted today (June 6)
  2. Sail Date. Explorer 4/20/21 refund of deposit requested via my TA: 3/31/20 No refund as of May 10
  3. ChristieSF, maybe 3 in Maryland--although they haven't said which ship exposed them to the coronavirus, we haven't heard about any others! https://www.baltimoresun.com/coronavirus/bs-hs-coronavirus-friday-20200306-tzmaqfm7bvbpvox6qdvdwha5te-story.html
  4. Don Bosco does great work. You can donate money to provide a scholarship for one of their students, as we did after we visited. Might be a really nice way for passengers or Holland America to thank Sihanoukville for their hospitality in allowing the ship to dock there.
  5. I agree, and we sent an email to Jason Montague stating this. If they are willing to alienate their most loyal customers over what is a small amount of money considering what we spend over the years, I suppose that is their business decision. Too bad.
  6. We are also considering other cruise lines after cruising Regent exclusively with 8 cruises over 7 years. This whole experience has us feeling very negative towards Regent. In addition to expressing our displeasure to our TA (who books MANY Regent cruises) we will also use the contact information kindly provided by a previous poster to contact Regent leadership directly. I think what annoys me the most is the disingenuous suggestion that we are somehow getting “price protection” because the cost of the cruise went up after we booked, when the reality is that we are not getting the cruise
  7. Good job, Regent. Way to alienate your loyal clients. There are other luxury cruise lines and tour providers, you know. I was just on a luxury land-based tour and singing Regent’s praises to my fellow travelers. What are the chances I’ll do that again? For many of us, customer service is important when making our purchasing decisions and travel recommendations.
  8. Right. I believe we get one less day in exchange for a $250 shipboard credit unless I have misread. No thanks.
  9. Wow! I was on the Copa flight that left Santiago on Monday at noon. Service was pretty poor, but at least both that flight and the connecting one left on time. When were you supposed to leave SCL? I guess we were lucky.
  10. We did an extra cost excursion from Livorno where we went to a market and then for a cooking demonstration and wine lunch at a beautiful estate in a nearby town. It was olive oil pressing season, so we tasted lots of dishes made with fresh olive oil. It was a wonderful excursion, and I highly recommend it if it is available.
  11. Gilly, I thought of you when we got to the Falklands. You were on Mariner, I believe, on the Lima to BA trip a couple of years ago while we were missing both Saigon and Borneo on Voyager due to weather. We commiserated at the time. Hopefully you’ll get to Stanley on a future trip. We are thoroughly enjoying our cruise thus far. The ship looks beautiful, service is attentive, food has ranged from very good to excellent, and we’ve also enjoyed the entertainment, especially the guest entertainers, who included an excellent classical pianist who performed all of the Chopin etudes
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