cruzingnut
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Posts posted by cruzingnut
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5 hours ago, ski ww said:
Where is Prinsendam?
Stavanger, Norway
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3 hours ago, ski ww said:
Where is Westerdam?
Puerto Quetzal, Guatemala
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@Germancruiser Thank you so much for your "live from" report. So many of us are wanting to know how things are going on the ships at this time. I really enjoyed your postings. Please do keep us updated in case you hear of any problems following the cruise. I hope no one calls you and says that you need to quarantine because someone on your cruise came down with the virus! It did sound like they had all that covered pretty well with the testing and the fewer people onboard but you never know. Thanks again!
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7 minutes ago, RetiredMustang said:
Yes, Hoonah/Icy Strait Point. The tricky bit is that the photo was taken in 2014, when it was a tender port. Now, they have a pier that cruise ships can tie up to, I understand. Here is what the port looked like in 2014.
Dave
Not tricky for me though as it was way back in 2011 that we went there! We really need to go back to AK; only been the one time on the 2 week Amsterdam cruise.
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11 minutes ago, RetiredMustang said:
This may be a bit tricky. Which port is this tender heading toward?
Dave
Hoonah, AK?
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2 hours ago, Lido - Lanai said:
HAL creates/prints the FedEx shipping labels on a device provided by FedEx (the same for any business who routinely ships via FedEx). The device is connected to the FedEx system via the internet and the tracking number is assigned by the FedEx system at the time it's printed. The shipper (HAL) then has to affix the labels to thousands on pieces of luggage..... this takes time. Unfortunately, the FedEx system assumes they will be picking up the item for which a label has been printed the same day or next day and can easily determine the destination arrival date, and assigns that date to the tracking number. If FedEx hasn't received the item by this date, their system automatically changes the arrival date in their system to "pending". (Meaning pending pickup.)
The luggage is being stored in a HAL warehouse until picked up by FedEx. Given the number of pieces, I suspect it will take FedEx multiple trips to transfer the luggage from the HAL warehouse to their own distribution center. I believe all shipments get shipped via FedEx's ground service (not by air). Remember, were talking several thousand suitcases/boxes.
No.... frivolous lawsuits is the last thing you should be suggesting! After waiting 6+ months, another week or two cause that much more stress.
@Lido - Lanai This is a GREAT explanation for the problem! I'd love to post this on the FB group for the cruise as there has been "lots" of discussion about this on there. This should calm people down. Please let me know; I would never do it without your permission.
Linda R.
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4 minutes ago, bennybear said:
Another clue
Osaka, Japan!
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39 minutes ago, Copper10-8 said:
Where is Ryndam at?
Flam, Norway
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10 minutes ago, KirkNC said:
Weird, I guess they are doing it in stages?
Not really....I did get the email within hours of checking in the app. It did seem like they didn't send all the emails out in one big batch. People were getting them at all different times.
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7 hours ago, michaelfl said:
thanks for the info. as i said, nothing received so far but i keep my fingers crossed....
I got the FedEx app and signed up. Once I put my name and address in, the tracking numbers showed up. That's the first info I got on it; I hadn't gotten the email from HAL yet about it.
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10 hours ago, Gloria sunrise said:
Yes, by having it delivered and living in a condo it will be brought to our door. No having to load and drag it around, never mind I'm not sure it would all even fit in the car.
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1 hour ago, Gloria sunrise said:
Just got our tracing numbers from Fed Ex. Supposed to be delivered on the 1st of October. Has anyone else heard?
Yes, lots of us have heard. Oddly enough, my date is the 5th and I live 36 miles from where the luggage is. Yet, San Francisco area will get theirs on Friday. I'm NOT complaining though; Monday will actually work better for us. I've seen pictures from some of the people that went to pick up their luggage today and heard from them that stuff was in pretty good condition; no breakage of things either. So, good news in that respect!
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2 hours ago, bennybear said:
Next?
Valletta, Malta?
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8 hours ago, Copper10-8 said:
So, where is Maasdam at? It used to be one of her regular calls before she got Zodiacs
Corner Brook! EDIT......wrong! I missed the correct guess!
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6 hours ago, St Pete Cruiser said:
Where is the Nieuw Statendam?
Ponta Delgada, Azores
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1 minute ago, KirkNC said:
Haven’t seen mine yet, email that is.
Mine came an hour ago...give it time.
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Emails arriving from HAL with the news that the luggage will begin shipping September 30!
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10 hours ago, ScottishMaid said:
Sihanouk I’ll Cambodia
Sent from my iPhone using ForumsThat happened quicker than I though! Yep, you are right. Amsterdam in Cambodia on the 2010 World Cruise.
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3 hours ago, YXU AC*SE said:
Not to burst your bubble of convenience 🙂 ... but place with shipping containers on their dock is actually Coaster, a furniture retailer. (https://www.coasterfurniture.com/) Scott.
Aw, man!!!! Yep, you burst my bubble, lol! Oh well. Thanks for the info though!
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10 minutes ago, mame42 said:
That presumes that someone from HAL actually knows or cares. I think HAL and its employees have bigger worries than our belongings, regardless of how important they are to us.
I completely understand the total picture and would never belittle the bigger worries for HAL but, SOMEone has to be having something to do with the luggage situation. There are too many of us for them to totally ignore that situation.
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37 minutes ago, cruzingnut said:
....and I had read somewhere that it was Miramar, which is in the Ft. Lauderdale area. Who knows where it is but it's crazy tht they can't get us SOME kind of info!
I tried to add this to my post but it was too late as the "edit" option had expired. Out of curiosity, I went and found Miramar on the map and it's not a large area. I went to satellite view and found one small area where there is a commercial section and found a large FedEx office and an even larger warehouse nearby with shipping containers at it. I would bet that this is where our luggage went to. It just looks too "convenient", don't you think?
Anyone brave enough to call them? I'm kinda too chicken... 🐓
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24 minutes ago, Gail & Marty sailing away said:
Are you sure it is Homestead??? And a Holland America warehouse??
....and I had read somewhere that it was Miramar, which is in the Ft. Lauderdale area. Who knows where it is but it's crazy tht they can't get us SOME kind of info!
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1 hour ago, Copper10-8 said:
Is that Amsterdam or Rotterdam next to that big red gantry crane? I'm thinking either Central or South America
Amsterdam, and location is far from your guess.
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3 minutes ago, Copper10-8 said:
Yes, but that's not where the pic of the locks and the Prinsendam pic was taken! You've got to go through there in order to arrive at Amsterdam 😉
Ijmuiden
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Any news from the Amsterdam?
in Holland America Line
Posted · Edited by cruzingnut
That hasn't happened. I'm still pending along with many, many others. Some have gotten some or all of their luggage. No rhyme or reason to it what with luggage being received all the way from FL (but not us!) to Canada. Who knows.....I'm ready to drive up to the warehouse next week and get mine.