Not a lot of people on TA. Over 5,100 reviews, over 4,000 were 4* & 5*, about 500 were 1* & 2*.
I went into the 1* reviews and found most of them ridiculous, some very petty and many inaccurate. Like the one who gave them a 1* because there was no adult pool, but there is.
I think I have over 500 reviews on TA. I've given two 2*, a lot of 4* and 5* and 3*, where deserved. I looked at the first 60, 1* reviews (glanced through most) and most of the posters had 10 or fewer TA contributions. Don't get me wrong, having few posts doesn't mean your opinion is invalid, but how can I judge your judgment if you only have 3 contributions and this one review? The one poster who had the most reviews, I think about 12 only had two rating, great and horrible. A place either got 4* & 5* or 1*, there was no in between. A red flag for me.
While 80% of my stays in Honolulu are at Halekulani, when my room category isn't available, my first back-up is usually the Royal. I've never had a bad stay and can't imagine, even if everything went sideways, giving them less than a 3*.
Quite right.