Just off the Oosterdam in a SS. Had a door sign that indicated need for tidying up, otherwise no one came into the room. No flower, no stationary, no pen. Called the concierge for help with an excursion and he said I needed to go to the excursion desk. Tried calling for dinner reservations 3 times. No one ever answered the phone. Used the dinner reservation number after that. Did get ice when they came into the room,, which we asked for once a day. Room was kept tidy and clean, as was the bathroom. Never have required fruit in the room, but flowers used to be nice. Got chocolates twice and towel animal once.