Boarding a tender


Unregistered, just back from your Cunard cruise? Get published on Cruise Critic; Write a Review!
Cunard Line

Read hundreds of Cunard Cruise Reviews from cruisers like you.

See posts about:
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 02:01 AM.
#1
Scotland
106 Posts
Joined Jun 2014
A friend has advised that on their P & O cruise a board was placed between the pontoon and the tender thus covering the gap between them both and making it easier and simpler to board and exit the tender. Can anyone advise if Cunard do the same now? On past cruises I know they didn't but wondered if they had changed. My wife has mobility issues and it would make boarding a tender so much easier if they did..
#2
3,285 Posts
Joined Feb 2002
I really doubt if they used a "board" to bridge the gap. Depending on the ship, it may have a hydraulic platform that' opened from the hull for the tender to tie onto, or a movable platform that sets on both your ship and the tender, but moves with the wave action. I remember back in the day, there was a set of stairs (well, as close as I can describe) along the side of the ship that you moved along to get onto the tender. Cruise lines ask that one be fairly mobile, with limited assistance to enter and exit the tender. Just because one may be able to enter the tender from the ship, depending on the port, it may be difficult to exit the tender to shore
Expand Signature
Collapse Signature
[email protected]


2018 Caribbean Princess - 10 night September 8 - Princess Cays, St Thomas, St. Kitts, St Martin, St Lucia, Antigua
2018 Royal Princess - 10 night - February 28 - March 10 Princess Cay,St Thomas, St. Kitts, St Lucia, Barbados
2017 Regal Princess 10 night October 26 - November 5 - New York to Ft Lauderdale
2017 Crown Princess 5 night March 20 - 25 RT Ft Lauderdale--Amber Cove, Grand Turk
2016 Caribbean Princess 8 night -- November 5--Ft Lauderdale RT ABC Islands
2015 Regal Princess 5 night --November 3 - 8 Ft Lauderdale RT Back to Back
2015 Regal Princess 10 night -- October 24 New York to Ft Lauderdale
2014 Royal Princess 10 night -- October 25 New York to Ft Lauderdale
2013 Caribbean Princess October 26 -- 10 night New York to Houston
2013 Caribbean Princess April 13 -- 7 night Ft Lauderdale RT
2012 Caribbean Princess October 31-- 10 night New York to Ft Lauderdale (Hurricane Sandy) Actually 11/2 -- 11/10 Delay due to hurricane
2011 Caribbean Princess October 29 --10 night New York to Ft Lauderdale (NorEaster)
2010 Norwegian Star - 10 night October 25 - Nov 4- Miami - Miami
2009 Celebrity Constellation October 30 -- Bayonne - Miami
2007 RCCL Empress of the Seas October 27 -- Philadelphia - San Juan
2006 Norwegian Spirit 11 night October 29 -- Nov 9 New York to New York (Freezing Cold)
2004 RCCL Empress of the Seas - Sept 18 -Bayonne to Bayonne
2003 Celebrity Century July -- Ft Lauderdale - Ft Lauderdale
1995 - 1999 Regal Cruises Regal Empress --Feb 24, 95, May 10, 96, May 27, 97, Aug 3, 97, March 27, 98,Aug 23, 98, Aug 1, 99 (7X)
1994 - 1995 Dolphin Line Seabreeze-- Two times - April 3, 1994
1992 - 1993 Chandris Line Britannis-- Two times April 16, 1993
1991 Crown Cruise Line Crown Monarch --Cruise that started it all.......July 27- Aug 3
#3
Scotland
106 Posts
Joined Jun 2014
Originally posted by myfuzzy
I really doubt if they used a "board" to bridge the gap. Depending on the ship, it may have a hydraulic platform that' opened from the hull for the tender to tie onto, or a movable platform that sets on both your ship and the tender, but moves with the wave action. I remember back in the day, there was a set of stairs (well, as close as I can describe) along the side of the ship that you moved along to get onto the tender. Cruise lines ask that one be fairly mobile, with limited assistance to enter and exit the tender. Just because one may be able to enter the tender from the ship, depending on the port, it may be difficult to exit the tender to shore
Let me be clear by pontoon I mean the hydraulic platform opened from the hull. The word 'board' was the word used by the person who experienced the procedure and as her mother is rather elderly mentioned just how much simpler the device made boarding and exiting the tender from/to the ship.

Strangely, having tendered many times we have never had a difficulty to either exit or board the tender to/from shore.

I am hoping that someone with current tendering experience may be able to answer my query rather than assuming what they do. If it is still as it has always been so be it, just thought this idea would make things just that bit simpler.
#4
3,285 Posts
Joined Feb 2002
Yes, you are correct, we just tendered recently, and it was just as you said.
Expand Signature
Collapse Signature
[email protected]


2018 Caribbean Princess - 10 night September 8 - Princess Cays, St Thomas, St. Kitts, St Martin, St Lucia, Antigua
2018 Royal Princess - 10 night - February 28 - March 10 Princess Cay,St Thomas, St. Kitts, St Lucia, Barbados
2017 Regal Princess 10 night October 26 - November 5 - New York to Ft Lauderdale
2017 Crown Princess 5 night March 20 - 25 RT Ft Lauderdale--Amber Cove, Grand Turk
2016 Caribbean Princess 8 night -- November 5--Ft Lauderdale RT ABC Islands
2015 Regal Princess 5 night --November 3 - 8 Ft Lauderdale RT Back to Back
2015 Regal Princess 10 night -- October 24 New York to Ft Lauderdale
2014 Royal Princess 10 night -- October 25 New York to Ft Lauderdale
2013 Caribbean Princess October 26 -- 10 night New York to Houston
2013 Caribbean Princess April 13 -- 7 night Ft Lauderdale RT
2012 Caribbean Princess October 31-- 10 night New York to Ft Lauderdale (Hurricane Sandy) Actually 11/2 -- 11/10 Delay due to hurricane
2011 Caribbean Princess October 29 --10 night New York to Ft Lauderdale (NorEaster)
2010 Norwegian Star - 10 night October 25 - Nov 4- Miami - Miami
2009 Celebrity Constellation October 30 -- Bayonne - Miami
2007 RCCL Empress of the Seas October 27 -- Philadelphia - San Juan
2006 Norwegian Spirit 11 night October 29 -- Nov 9 New York to New York (Freezing Cold)
2004 RCCL Empress of the Seas - Sept 18 -Bayonne to Bayonne
2003 Celebrity Century July -- Ft Lauderdale - Ft Lauderdale
1995 - 1999 Regal Cruises Regal Empress --Feb 24, 95, May 10, 96, May 27, 97, Aug 3, 97, March 27, 98,Aug 23, 98, Aug 1, 99 (7X)
1994 - 1995 Dolphin Line Seabreeze-- Two times - April 3, 1994
1992 - 1993 Chandris Line Britannis-- Two times April 16, 1993
1991 Crown Cruise Line Crown Monarch --Cruise that started it all.......July 27- Aug 3
#5
Scotland
106 Posts
Joined Jun 2014
Originally posted by myfuzzy
Yes, you are correct, we just tendered recently, and it was just as you said.
Sorry, but do you mean with a 'board' or without the 'board'.

I'm guessing it is the latter but I have my fingers crossed for the former, lol.
#6
3,285 Posts
Joined Feb 2002
Originally posted by goodsailors
Sorry, but do you mean with a 'board' or without the 'board'.

I'm guessing it is the latter but I have my fingers crossed for the former, lol.
We had a metal "ramp" with wheels, over the gap, with it resting on both the ship and the tender...with the wheels, it was able to move with the wave action
Expand Signature
Collapse Signature
[email protected]


2018 Caribbean Princess - 10 night September 8 - Princess Cays, St Thomas, St. Kitts, St Martin, St Lucia, Antigua
2018 Royal Princess - 10 night - February 28 - March 10 Princess Cay,St Thomas, St. Kitts, St Lucia, Barbados
2017 Regal Princess 10 night October 26 - November 5 - New York to Ft Lauderdale
2017 Crown Princess 5 night March 20 - 25 RT Ft Lauderdale--Amber Cove, Grand Turk
2016 Caribbean Princess 8 night -- November 5--Ft Lauderdale RT ABC Islands
2015 Regal Princess 5 night --November 3 - 8 Ft Lauderdale RT Back to Back
2015 Regal Princess 10 night -- October 24 New York to Ft Lauderdale
2014 Royal Princess 10 night -- October 25 New York to Ft Lauderdale
2013 Caribbean Princess October 26 -- 10 night New York to Houston
2013 Caribbean Princess April 13 -- 7 night Ft Lauderdale RT
2012 Caribbean Princess October 31-- 10 night New York to Ft Lauderdale (Hurricane Sandy) Actually 11/2 -- 11/10 Delay due to hurricane
2011 Caribbean Princess October 29 --10 night New York to Ft Lauderdale (NorEaster)
2010 Norwegian Star - 10 night October 25 - Nov 4- Miami - Miami
2009 Celebrity Constellation October 30 -- Bayonne - Miami
2007 RCCL Empress of the Seas October 27 -- Philadelphia - San Juan
2006 Norwegian Spirit 11 night October 29 -- Nov 9 New York to New York (Freezing Cold)
2004 RCCL Empress of the Seas - Sept 18 -Bayonne to Bayonne
2003 Celebrity Century July -- Ft Lauderdale - Ft Lauderdale
1995 - 1999 Regal Cruises Regal Empress --Feb 24, 95, May 10, 96, May 27, 97, Aug 3, 97, March 27, 98,Aug 23, 98, Aug 1, 99 (7X)
1994 - 1995 Dolphin Line Seabreeze-- Two times - April 3, 1994
1992 - 1993 Chandris Line Britannis-- Two times April 16, 1993
1991 Crown Cruise Line Crown Monarch --Cruise that started it all.......July 27- Aug 3
#8
3,285 Posts
Joined Feb 2002
Have a great cruise......
Expand Signature
Collapse Signature
[email protected]


2018 Caribbean Princess - 10 night September 8 - Princess Cays, St Thomas, St. Kitts, St Martin, St Lucia, Antigua
2018 Royal Princess - 10 night - February 28 - March 10 Princess Cay,St Thomas, St. Kitts, St Lucia, Barbados
2017 Regal Princess 10 night October 26 - November 5 - New York to Ft Lauderdale
2017 Crown Princess 5 night March 20 - 25 RT Ft Lauderdale--Amber Cove, Grand Turk
2016 Caribbean Princess 8 night -- November 5--Ft Lauderdale RT ABC Islands
2015 Regal Princess 5 night --November 3 - 8 Ft Lauderdale RT Back to Back
2015 Regal Princess 10 night -- October 24 New York to Ft Lauderdale
2014 Royal Princess 10 night -- October 25 New York to Ft Lauderdale
2013 Caribbean Princess October 26 -- 10 night New York to Houston
2013 Caribbean Princess April 13 -- 7 night Ft Lauderdale RT
2012 Caribbean Princess October 31-- 10 night New York to Ft Lauderdale (Hurricane Sandy) Actually 11/2 -- 11/10 Delay due to hurricane
2011 Caribbean Princess October 29 --10 night New York to Ft Lauderdale (NorEaster)
2010 Norwegian Star - 10 night October 25 - Nov 4- Miami - Miami
2009 Celebrity Constellation October 30 -- Bayonne - Miami
2007 RCCL Empress of the Seas October 27 -- Philadelphia - San Juan
2006 Norwegian Spirit 11 night October 29 -- Nov 9 New York to New York (Freezing Cold)
2004 RCCL Empress of the Seas - Sept 18 -Bayonne to Bayonne
2003 Celebrity Century July -- Ft Lauderdale - Ft Lauderdale
1995 - 1999 Regal Cruises Regal Empress --Feb 24, 95, May 10, 96, May 27, 97, Aug 3, 97, March 27, 98,Aug 23, 98, Aug 1, 99 (7X)
1994 - 1995 Dolphin Line Seabreeze-- Two times - April 3, 1994
1992 - 1993 Chandris Line Britannis-- Two times April 16, 1993
1991 Crown Cruise Line Crown Monarch --Cruise that started it all.......July 27- Aug 3
#9
NYC
4,027 Posts
Joined Mar 2011
I don't recall Cunard having a device like the one you mentioned on P&O, but please be aware that Cunard requires one to pass a mobility test in order to board a tender. Last October a floor marking in the tender lounge had an 18in (46 cm) wide black stripe and one had to be able to completely step over that black stripe. While I did not personally witness it, I heard of a women being called back from the tender because her husband could not step over the stripe.

This was initiated after a woman died while tendering on the Queen Elizabeth a couple of years ago. There were sea swells and the passenger already had several medical and mobility issues.
#10
At Sea
5,416 Posts
Joined Mar 2006
Cunard used a curved metal "bridge" between tendering platform and tender in Bay of Islands, New Zealand, recently (I was on board the Queen Elizabeth). If I remember correctly it had a rubber grip surface to aid stepping across.
I'm sure I saw the same used by QM2 in the Caribbean in 2016.

Having boarded tenders in the past without such an aid, and now with them, I would imagine most passengers would prefer the new procedure. I've no mobility issues, but found it easier myself.

A friend of mine witnessed the lady's death (mentioned above by BlueRiband) from his balcony during the Queen Elizabeth's world cruise. It has made him much more cautious when using tenders.

I've often noted that some passengers chat away to other people whilst crossing from ship to tender (or back) without fully concentrating on what they are doing, seemingly without a care in the world, almost as if they are boarding a tour bus.

(Thanks for the link BlueRiband to the Daily Mirror report, typical standard of "red top" journalism; showing a photo of the launch of the Queen Elizabeth 2 in 1967...)
Expand Signature
Collapse Signature
Pepper........... (Cunard & QM2; "It is not the only way to cross, but it is the only way to cross")
QM2 - QE - QV - QE2 - interiors. QM2 cabin photos & ship tour. Crossings & Cruises - photographs here . . .
http://www.flickr.com/photos/pepperrn/sets/
...over Four Million visits, thank you.
Sailed: QM2, QE, QV, QE2.
#11
1,247 Posts
Joined Oct 2009
Originally posted by BlueRiband
Last October a floor marking in the tender lounge had an 18in (46 cm) wide black stripe and one had to be able to completely step over that black stripe.
On our last two trips we watched people attempt to cross the two stripes on the floor (white insulating tape). Not everyone was asked to try, only the obviously infirm. One elderly gentleman who arrived on a scooter, had about four or five attempts, but couldn't manage, so was denied a tender ticket, with apologies.

I did think is was more than 18"? Looked more like 2 feet.

Stewart
#12
Derbyshire, England
133 Posts
Joined Oct 2013
Originally posted by goodsailors
A friend has advised that on their P & O cruise a board was placed between the pontoon and the tender thus covering the gap between them both and making it easier and simpler to board and exit the tender. Can anyone advise if Cunard do the same now? On past cruises I know they didn't but wondered if they had changed. My wife has mobility issues and it would make boarding a tender so much easier if they did..
Hello, from past voyages Cunard seems not to do this. I cut and pasted this from the FAQ of the UK web site:



In some ports it is necessary to anchor offshore rather than alongside. When this is the case, we use a tender to take you ashore. A tender is a small vessel with a capacity of around 100 people. The tenders are usually our own, manned by our crew, but sometimes they are chartered through a trusted external provider.

Embarking and disembarking the tender safely
In some ports it is necessary to anchor off shore rather than alongside the dock or quay . When this is the case, we use a tender to take you ashore. A tender is a small vessel that carries around 100 passengers. In order to board the tender, please note that you will be required to use steps (up to 20cm/8 inches high) and navigate the gap between the platform and the tender (of up to 45cm/18 inches).

In the interests of safety, we require all guests wishing to use the tenders to have sufficient independent mobility to negotiate steps and traverse a gap of up to 45 cm/18 inches. Anyone wishing to board the tender will need to demonstrate this ability via a mobility test prior to tender embarkation by stepping unaided over a distance of 45 cm/18 inches. Children who are unable to step across a gap of this size will be permitted to use the tender service provided their parent/guardian is able to demonstrate that they can carry or pass them safely across the mobility test gap.

There will be crew members there to guide and steady you as you embark, but they cannot support, carry or lift guests on board the tender for safety reasons. Please wear appropriate, flat, and securely attached footwear, when embarking and disembarking the tender.

If you use a wheelchair or mobility scooter, please note that you or your travelling companion are responsible for assembling and disassembling your wheelchair/mobility scooter. The crew will endeavour to assist where practical and safe to do so, providing that no individual part weighs more than 20kg/40 lb.

If you have notified us that you have reduced mobility you will be invited to a tender briefing on board and given the opportunity to take part in the mobility assessment (described above) in advance. This must be completed independently, (deletion), without any assistance. If an officer decides it is not safe for you to board a tender, please respect their decision as this decision is taken to ensure your safety, in accordance with health and safety law.
Expand Signature
Collapse Signature
David

Silversea x4
Cunard x19
#13
East Lancashire
2,756 Posts
Joined Feb 2007
I am just back from QV. We were tendering in Guernsey on Saturday. There was no board. Just the usual gap.

Sent from my 9001X using Forums mobile app
Expand Signature
Collapse Signature
QE2, 1991, 1994, 1996, 1997, 1998, 1999, 2000, 2001, 2004 (twice) 2005, 2006, 2007 (twice) and 2008 (twice). Caronia 2002 and 2003, QM2 2009, 2010 (twice), 2011, 2014 and 2015, QV 2009, 2011, 2012, 2013, 2014 and 2016, QE 2012 (twice), 2013, 2015 and 2017. Braemar 2015 (once was enough) Oriana 2017, Good but I still prefer Cunard.
#14
NYC
1,512 Posts
Joined Jun 2010
We did not have a board last year on our Norway cruise. We were also incorrectly denied a tender ticket because our two year old could not step 18 inches on his own. My husband offered to carry him across the 18 inch test, but the people in charge of the tender tickets insisted the child need to cross on his own. The pursar's desk finally issued us tickets, but we lost an hour and needed to start our tour late because the Cunard employees were unaware of their own ship's tender regulations.
Expand Signature
Collapse Signature
Queen Elizabeth - Norway
NCL Star - Baltic cruise to St. Petersburg
HAL Ryndam - Guatemala and Honduras
Coral Princess - Panama Canal
Coral Princess - Alaska
HAL Noordam - Mediterranean
Carnival - Belize, Honduras, Grand Cayman