Aladdin1968 Posted January 9, 2012 #101 Share Posted January 9, 2012 (edited) We're sailing on the Pearl in January 2012 and have booked one of the Garden Villa Suites -- 14500. As I have done reading about the suite offerings that have been generously posted by past NCL suite users, particularly the GV suites -- I read a couple of things that I have questions about. Perhaps someone who has sailed more recently can answer for us: Embarking - it has been said that you are escorted directly to your suite. There was no boarding time connected with the comment. Is this still the practice - assuming one arrives at the pier around noon? Disembarking - NCL has the concierge escort you as far as the port permits. Still the practice? Free limo to airport is provided. Since I am traveling with my Florida siblings, we will drive and park off the cruise port grounds. I wonder if the limo would drive us to our car? Dining - it is said that suite passengers have access to Cagney’s at no charge for breakfast and lunch. Is this still the practice? Dining - it is said that GV suite passengers are provided dinner at one of specialty restaurants for one dinner. Is this still the practice? I assume that if we wish to invite non-suite guests to our GV during the cruise that we could make arrangements for that through the concierge or butler. Can anyone confirm that? Those are my questions. I will greatly appreciate any and all information you may be able to provide. It will help with our planning and understanding of what to expect. Thanks! On the Jewell class ships, it normally goes as follows for the GV passengers: - Embarking: escort for the GV is provided immediately after check in; for lower suites there may be some waiting time in the VIP lounge and for those suites the concierge may put some groups together when it is very busy (noon!), which is less nice; - Disembarking: we always had both the butler and the concierge escort us to the terminal and the concierge even to the limo; - Free limo: where you want to be brought is open for discussion with the concierge and he/she will ask you a few days before disembarkation; as long as your request is resonable; you should be aware that a limo does not always have to mean a stretch limo or similar, but rather a luxury sedan or - depending on the number of people in your group - a luxury van; - Cagney's: is open for breakfast and lunch for all full suite passengers, but in the GV you really are tempted to eat in your room (or on your terrace, or in your large bedroom, or on your sun deck or in your jaccuzi, or in your steam room, if you really like this...}; frankly, we seldomly leave the GV...; - Restaurants: all GV passengers will get 1 free meal in one of the speciality restaurants: your concierge will ask you during the long talk with you in your GV when you want to use this perk; - Guests: you can invite guests to your suite, but they may not use the Haven facilities (but why would they, because the GV has everything), unless offered by the concierge;guests can eat in your suite and the butler will serve them; at one time on the Jade the concierge offered platinum key cards to 2 very dear non-suite family members, so they could easily come to the room, but this is something special you might get offered if the concierge is ware of the situation and if you are lucky and it will not happen with a fellow passenger you just met and want to show the GV. Hope this helps, but your concierge will inform and help you as much as you want so don't hesitate to call her/him. PS: never had Dom Perignon in our GV, "just" Moët. Edited January 9, 2012 by Aladdin1968 Link to comment Share on other sites More sharing options...
softsands Posted January 9, 2012 #102 Share Posted January 9, 2012 Moët works nicely. Link to comment Share on other sites More sharing options...
dnl_in_Illinois Posted January 9, 2012 #103 Share Posted January 9, 2012 (edited) On the Jewell class ships, it normally goes as follows for the GV passengers: - Embarking: escort for the GV is provided immediately after check in; for lower suites there may be some waiting time in the VIP lounge and for those suites the concierge may put some groups together when it is very busy (noon!), which is less nice; - Disembarking: we always had both the butler and the concierge escort us to the terminal and the concierge even to the limo; - Free limo: where you want to be brought is open for discussion with the concierge and he/she will ask you a few days before disembarkation; as long as your request is resonable; you should be aware that a limo does not always have to mean a stretch limo or similar, but rather a luxury sedan or - depending on the number of people in your group - a luxury van; - Cagney's: is open for breakfast and lunch for all full suite passengers, but in the GV you really are tempted to eat in your room (or on your terrace, or in your large bedroom, or on your sun deck or in your jaccuzi, or in your steam room, if you really like this...}; frankly, we seldomly leave the GV...; - Restaurants: all GV passengers will get 1 free meal in one of the speciality restaurants: your concierge will ask you during the long talk with you in your GV when you want to use this perk; - Guests: you can invite guests to your suite, but they may not use the Haven facilities (but why would they, because the GV has everything), unless offered by the concierge;guests can eat in your suite and the butler will serve them; at one time on the Jade the concierge offered platinum key cards to 2 very dear non-suite family members, so they could easily come to the room, but this is something special you might get offered if the concierge is ware of the situation and if you are lucky and it will not happen with a fellow passenger you just met and want to show the GV. Hope this helps, but your concierge will inform and help you as much as you want so don't hesitate to call her/him. PS: never had Dom Perignon in our GV, "just" Moët. Aladdin1968 -- An excellent brief on all my questions with all the answers! Thank you so much. We will be leaving in just shy of 3 weeks so your information is timely and most certainly helpful. Oh -- I think we can make the Moët work! Happy cruising!! Dave K. Edited January 9, 2012 by dnl_in_Illinois Link to comment Share on other sites More sharing options...
dmtb518 Posted January 9, 2012 #104 Share Posted January 9, 2012 booked on the jewel in a 2br villa (s4) can you tell me what the differences in perks would be if I decided to go wth a 2br suite (sc) instead? Thanks Link to comment Share on other sites More sharing options...
peg013 Posted January 9, 2012 #105 Share Posted January 9, 2012 booked on the jewel in a 2br villa (s4) can you tell me what the differences in perks would be if I decided to go wth a 2br suite (sc) instead?Thanks Only difference would be access to the Haven with the S4. Everything else is the same. Link to comment Share on other sites More sharing options...
firefighter15 Posted January 9, 2012 #106 Share Posted January 9, 2012 Thanks for the list, good info. Link to comment Share on other sites More sharing options...
Carnac767 Posted January 9, 2012 #107 Share Posted January 9, 2012 No, she's not. We're in PH every cruise, and are always offered the priority or special seating by the Concierge. The way it works does seem to vary by ship and/or concierge, though. We've had penthouses on Gem, Jewel, and Jade and were offered the VIP theater seating on each. Link to comment Share on other sites More sharing options...
old bag Posted January 14, 2012 #108 Share Posted January 14, 2012 Fantastic Thread, everyone ... great information, especially about the Ipods and the Bose Stereo! I have a question about concierge service pre-boarding. I was provided with an email to contact the concierge ... what can we arrange prior to boarding? Reseverations in Specialty dinning? I thought about emailing the concierge, but I've already appeared stupid on this board many times ... And, I've read in other places about how much to tip the butler, but it's still unclear to me what do we give the concierge assuming appropriate service. Thank you! Link to comment Share on other sites More sharing options...
fergusonvt Posted January 14, 2012 #109 Share Posted January 14, 2012 You can ask for special pillows if you know what kind you prefer. Reservations for specialty dining etc. Link to comment Share on other sites More sharing options...
j-9 Posted January 14, 2012 #110 Share Posted January 14, 2012 Does anyone know if there are iPod docks in the penthouses on the Sun? I am assuming there isn't but figured it couldn't hurt to ask! I had brought my own dock in Dec. but not a mini jack cable. I asked the butler if he knew how I could connect it to the stero and he got a cable and set it up for me. Link to comment Share on other sites More sharing options...
oh2cruise Posted January 14, 2012 #111 Share Posted January 14, 2012 What is the "Star Bar Day Lounge"??? I see that it is located with Cagney's on the Star. What goes on and what does access afford? Thanks!! Link to comment Share on other sites More sharing options...
oh2cruise Posted January 17, 2012 #112 Share Posted January 17, 2012 Thought I would bump this up rather than start a new thread...looking for information on the "Star Bar Day Lounge" access offered on the list of DOS suite amenities. Thanks!!! Link to comment Share on other sites More sharing options...
computerworks Posted January 17, 2012 #113 Share Posted January 17, 2012 (edited) ...looking for information on the "Star Bar Day Lounge" access offered on the list of DOS suite amenities. Thanks!!! No biggee...Star Bar is closed to public during the day...the Concierge sets up shop there at that time. Nothing going on, but you have access. Edited January 17, 2012 by computerworks Link to comment Share on other sites More sharing options...
momo24 Posted January 17, 2012 #114 Share Posted January 17, 2012 OtherButler and Concierge Service Access to Star Bar Day Lounge Daily Breakfast and Lunch in Cagney's Pillow menu selection (tent card on night stand) DVD and CD Player DVD & CD Library, with DVD movie library binder Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee China cups/saucers, espresso cups, teaspoons Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines Bathroom Scale Clock Bath Robes (Plush Terry Robe-Waffle Design) Slippers, Standard Feather Pillows, Queen/Euro Feather Duvet Insert Upgraded linen - 300TC with Embroidery Towels including oversized bath towel Long stem barware, 2 each or 1 per person, space available. Full Breakfast Menu 24 Hour Room Service Menu (Suite Menu) Food turn down amenity delivered each night Priority restaurant reservations Priority embarkation and disembarkation In Suite Dining Ok how in the "H" is the bolded item above considered an "amnenity" on a cruise? lol DO THEY CHARGE YOU FOR IT IF YOU THROW IT OVERBOARD IN ANGUISH:eek: Link to comment Share on other sites More sharing options...
iluvdoxies Posted January 17, 2012 #115 Share Posted January 17, 2012 DO THEY CHARGE YOU FOR IT IF YOU THROW IT OVERBOARD IN ANGUISH:eek: I hide it under the bed. Link to comment Share on other sites More sharing options...
228THSTREET Posted January 17, 2012 #116 Share Posted January 17, 2012 It came in handy to weight my luggage for the return flight home;):) Link to comment Share on other sites More sharing options...
dnl_in_Illinois Posted January 17, 2012 #117 Share Posted January 17, 2012 It came in handy to weight my luggage for the return flight home;):) Now THAT is a good idea! Link to comment Share on other sites More sharing options...
coats141 Posted January 18, 2012 #118 Share Posted January 18, 2012 PENTHOUSES ~ SC, SD, SE, SF, SJ Embarkation Personal escort to stateroom Metallic color key card 1 Full bottle of Sparkling Wine (House) w/compliments of NCL card 1 Floral Arrangement Fruit Bowl * 1 Bottle of Spring Water * Replenished upon consumption Bath Amenities Cotton ball & Q-Tip Caddie Bath salts, presented in container, shell scoop Loofah, cello wrapped, no logo Elemis brand products presented on tray: Pure Shine Shampoo 40ml Pro-Vitamin Conditioner 40ml Sharp Shower Gel 40ml Vitamin Rich Body Lotion 40ml Pure Zest boxed Soap 80g Pure Zest boxed Soap 50g Shower Cap, paper envelope Other Butler and Concierge Service Access to Star Bar Day Lounge Daily Breakfast and Lunch in Cagney's Pillow menu selection (tent card on night stand) DVD and CD Player DVD & CD Library, with DVD movie library binder Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee China cups/saucers, espresso cups, teaspoons Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines Bathroom Scale Clock Bath Robes (Plush Terry Robe-Waffle Design) Slippers, Standard Feather Pillows, Queen/Euro Feather Duvet Insert Upgraded linen - 300TC with Embroidery Towels including oversized bath towel Long stem barware, 2 each or 1 per person, space available. Full Breakfast Menu 24 Hour Room Service Menu (Suite Menu) Food turn down amenity delivered each night Priority restaurant reservations Priority embarkation and disembarkation In Suite Dining If your a NCL 1st timer, do you still get all of these? Link to comment Share on other sites More sharing options...
Fishbait17 Posted January 18, 2012 #119 Share Posted January 18, 2012 If your a NCL 1st timer, do you still get all of these? Yes, if you have booked a full suite, you get these amenities regardless of whether it's your first cruise or twentieth. Robin Link to comment Share on other sites More sharing options...
coats141 Posted January 18, 2012 #120 Share Posted January 18, 2012 (edited) Thanks Robin, We are looking at a NCL Penthouse Suite. (Never Sailed them) Edited January 18, 2012 by coats141 Link to comment Share on other sites More sharing options...
Fishbait17 Posted January 18, 2012 #121 Share Posted January 18, 2012 Thanks Robin, We are looking at a NCL Penthouse Suite. (Never Sailed them) NCL does suites VERY well! I did notice a couple of things on the list that may vary from ship to ship. The Star Bar Lounge may be in a different location on some ships, but not a big deal as it's not used very much anyway. I think some ships no longer offer a DVD library (the Gem comes to mind) but may offer pay-per-view movies instead ($). So if you have any questions about very specific perks, ask away! Robin Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
coats141 Posted January 18, 2012 #122 Share Posted January 18, 2012 I have a few more questions, but can't find a PM feature, is there one here? Link to comment Share on other sites More sharing options...
WaldosPepper Posted January 19, 2012 #123 Share Posted January 19, 2012 I have a few more questions, but can't find a PM feature, is there one here? This site does not have the PM feature enabled. Feel free to post your questions here in the thread, and plenty of nice folks will be happy to provide the answers. ;) Link to comment Share on other sites More sharing options...
coats141 Posted January 19, 2012 #124 Share Posted January 19, 2012 This thread doesn't mention an SG in the Penthouse Suites? Link to comment Share on other sites More sharing options...
Fishbait17 Posted January 19, 2012 #125 Share Posted January 19, 2012 This thread doesn't mention an SG in the Penthouse Suites? I am on an iPad app that shows far less information than a regular website view, so I apologize if it's already posted, but what ship are you looking at for the SG suite? Robin Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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