Is my OBC supposed to show up on travel docs?

[StarSong]

Although we've been on a number of RCI cruises, we've never sailed with OBC in our account. This time around we were given $150 from I can't even remember what reason (AD17-150 is the code on the Booking Confirmation).

So, it appeared up on the Booking Confirmation RCI emailed immediately after final payment was made, but not on our Set Sail pass or Travel Docs. Is that standard operating procedure?

I'll bring a printout of my Booking Conf, just in case, but thought I'd learn a little more from those who are familiar with OBC.

Thanks!

[Retired LEO]

The booking confirmation is the only place it will show up. You're good to go.

[oneputt18]

And it won't show up on your onboard account until the second day.

 

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[Merion_Mom]

The booking confirmation is the only place it will show up. You're good to go.

 

Plus, it won't show up on your SeaPass account until at least the second night.

:)

[cottagemama]

when does it show up on the reservation? I have $150 from a next cruise booking but not on the reservation so how do I know it is there?

[Merion_Mom]

when does it show up on the reservation? I have $150 from a next cruise booking but not on the reservation so how do I know it is there?

 

Call RC (or your TA, if you booked through a TA) and ask for an updated invoice.

[slyster]

I called to confirm my next cruise OBC was applied. I also made two separate purchases for their gifts and gears OBC. I saved those email confirmations.

 

I was also told it wouldn't show up until the second day/eve. Thats good to know otherwise, I would have been worried.