maggiekoolcruiser Posted March 17, 2014 #1 Share Posted March 17, 2014 Hello cruisers , I had an issue last month on the Eurodam Tamarind. I prebooked 4 dinner reservations and one lunch sailing into San Juan. All my reservations , I requested a window table. I got there on time but the window tables were all taken. Is this a normal expectation ? Why can't they honor my request ? In normal circumstances , restaurants on land , even the cheap ones honor the request. Please share your knowledge of how this works. Thank you!! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted March 17, 2014 #2 Share Posted March 17, 2014 Whenever I have pre-booked the Tamarind or even the Pinnacle via HAL's site -- there is no place to request a window table. How were you able to make this request? What time were your reservations? Is it now possible to reserve lunch in advance? Link to comment Share on other sites More sharing options...
sail7seas Posted March 17, 2014 #3 Share Posted March 17, 2014 HAL rarely promises a specific table for any of the alternative restaurants. They try to accomodate requests but there are only so many window tables and perhaps the date of the request for those tables occupied by others predated when you made the request? Despite your disappointment about the table, hopefully you enjoyed Tamarind. We think they do a wonderful job in that restaurant on both Eurodam and Nieuw Amsterdam. Link to comment Share on other sites More sharing options...
sail7seas Posted March 17, 2014 #4 Share Posted March 17, 2014 Whenever I have pre-booked the Tamarind or even the Pinnacle via HAL's site -- there is no place to request a window table. How were you able to make this request? What time were your reservations? Is it now possible to reserve lunch in advance? Perhaps she made reservations by phone with Ship's Services? I, too, was surprised to read about a pre-booked lunch reservation. Link to comment Share on other sites More sharing options...
Windsailer Posted March 17, 2014 #5 Share Posted March 17, 2014 I'm also surprised that when pre-booking you could request a window. I don't remember that from the HAL website. The only way I know to guarantee you will get a window seat is to make a reservation for 5:30 and show up a bit before that. We've always gotten a table by the window by doing that. And, if I remember right...all the window tables on the side we were on were filled by 6pm. Link to comment Share on other sites More sharing options...
taxmantoo Posted March 17, 2014 #6 Share Posted March 17, 2014 Actually, the best tables at Tamarind are on the side where there are no windows... the left hand side when you go in. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted March 17, 2014 #7 Share Posted March 17, 2014 Actually, the best tables at Tamarind are on the side where there are no windows... the left hand side when you go in. Really? Why do you say that? Link to comment Share on other sites More sharing options...
Typhoon1 Posted March 17, 2014 #8 Share Posted March 17, 2014 We normally book once onboard. At Tamarind, any table will do. However, at the PG we prefer a window. Link to comment Share on other sites More sharing options...
Windsailer Posted March 18, 2014 #9 Share Posted March 18, 2014 Actually, the best tables at Tamarind are on the side where there are no windows... the left hand side when you go in. Really? We've been to the left and to the right where you check in - and there are windows on both sides. Link to comment Share on other sites More sharing options...
sail7seas Posted March 18, 2014 #10 Share Posted March 18, 2014 (edited) We never dine before 8 P.M. on the ships and it is almost always dark when we come to Tamarind. A window table doesn't mean much to us in the dark though if we dined at 5:30 maybe we would think about it differently. Edited March 18, 2014 by sail7seas Link to comment Share on other sites More sharing options...
doublebzz Posted March 18, 2014 #11 Share Posted March 18, 2014 Is it now possible to reserve lunch in advance? News to me. I wonder if the poster really meant pre-booked or booked. Link to comment Share on other sites More sharing options...
taxmantoo Posted March 18, 2014 #12 Share Posted March 18, 2014 Really? We've been to the left and to the right where you check in - and there are windows on both sides. Sorry, I was mistaken. You are right. We have always been on the left hand side at night when the curtains are drawn so have never really seen outside. We just feel the disposition of the tables on that side provides for a more private atmosphere. The other side just seems more open to us. Link to comment Share on other sites More sharing options...
maggiekoolcruiser Posted March 18, 2014 Author #13 Share Posted March 18, 2014 (edited) To clarify : I booked SJ on the ship. Asked the person if it's possible to request a window, he said yes and he seemed to indicate that on his comp. The other 4 dinner reserv were at. 7:30 PM. Of course the ones at 7:30 p didn't bother us no window but SJ wasn't cool to show up at noon on time and was told it is possible just to find out it was not possible to get a window. Wonder what time everyone showed up ? 10 ? 11? I also was able to write in the field online which is originally for gifts I believe. It says message next to the field. Well that was my message. Table for 2 window. Sent from my iPhone using Forums Edited March 18, 2014 by maggiekoolcruiser Link to comment Share on other sites More sharing options...
Windsailer Posted March 18, 2014 #14 Share Posted March 18, 2014 I like eating at 5:30 in the Tamarind if it allows us to see the sunset. Staff there are always happy to put us on the sunset side. Link to comment Share on other sites More sharing options...
jaspersmycat Posted March 18, 2014 #15 Share Posted March 18, 2014 The message field when purchasing online is for a message to the recipient not a message to the ship personnel. Link to comment Share on other sites More sharing options...
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