When will OBC post?

[Kaibocan]

I negotiated some OBC directly with Celebrity for my TA cruise. It hasn’t posted to my account yet. A supervisor sent me an email confirming the credit but it still is not posted. Has anyone else experienced this?

 

 

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[loving goldens]

You usually do not see your Travel agent OBC until you get on ship.... Only the OBC form celebrity shows on your account,,,,,, that is my experience.... :)

[Luvcrusn]

You should see your Celebrity supplied OBC immediately upon getting your reservation confirmation. Any OBC provided by your TA will not show up until you embark and sometimes take up to 3 days. Only the OBC from Celebrity can be used for pre-cruise purchases.

 

FLY EAGLES FLY

E - A - G - L - E - S

EAGLES!!!!!

[jelayne]

If it is the standard OBC it should post right away . If it extra OBC that X provided, which we had on our cruise it took 3 weeks and a phone call to the CVP before it showed

[Freckles49]

If it is the standard OBC it should post right away . If it extra OBC that X provided, which we had on our cruise it took 3 weeks and a phone call to the CVP before it showed

 

Make sure you print out any confirmation / information regarding your onboard credit.

 

We had this assigned to us on our last cruise but after 2 days it wasnt showing on our account.

 

I went down to guest relations and they told me there was no information relating to this on their system,

 

I gave them my email evidence and I also emailed my travel agent from my cabin.

 

It took around 48 hrs to clear this up.

 

I was just so pleased Id printed everything off.

 

Jen

[Kaibocan]

If it is the standard OBC it should post right away . If it extra OBC that X provided, which we had on our cruise it took 3 weeks and a phone call to the CVP before it showed

 

 

 

It’s extra provided by celebrity. What is a CVP?

 

 

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[GottaKnowWhen]

It’s extra provided by celebrity. What is a CVP?

 

 

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CVP = Celebrity Vacation Planner, your guy or gal at Celebrity...

Not sure where you are looking to see your OBC “ post”, but what I would ask for is an updated Confirmation with all details of everything financial for your trip. I am up to Confirmation #12 on one up coming trip due to price reductions which I have asked to be applied to my accounting...