voyagers club

[cruisefanatic16]

Hi cannot access voyagers club from the usual msc website international site what is happening pls?

[Satelliteforall]

For me it works. You can try do delete browser history and cookies before doing the login again.

[cruisefanatic16]

Previously I used to login with the voyagers club number and now it keeps asking for the booking code :(which I do not have since we book with an agent 

[janj01]

44 minutes ago, cruisefanatic16 said:

Previously I used to login with the voyagers club number and now it keeps asking for the booking code :(which I do not have since we book with an agent 

Ask your agent for your booking number. It should be on the paperwork the agent gave to you

 

[cruisefanatic16]

no they do not give this info only one or two weeks before sailing 😞 

[Beamafar]

2 hours ago, cruisefanatic16 said:

no they do not give this info only one or two weeks before sailing 😞 

 

You need to insist that they give you the MSC booking number - you're entitled to it.  Tell them you need it to access your booking on the MSC website.

[SeaTheW0rld]

4 hours ago, cruisefanatic16 said:

no they do not give this info only one or two weeks before sailing 😞 

 

I hope you have used this agent before.  You should have gotten the booking number immediately. 

[cruisefanatic16]

yes we use this agent regularly  

[Cruisergal1208]

11 hours ago, cruisefanatic16 said:

yes we use this agent regularly  

Did you get a confirmation of your booking?  If so, your booking number will be on that. Always get your booking number as soon as possible for looking at other things about your cruise such as tours, etc. 

[Até]

I suspect the agent is trying to make sure OP books all extras through them rather than directly with MSC on the website.

[modes]

On 3/8/2019 at 10:48 PM, cruisefanatic16 said:

no they do not give this info only one or two weeks before sailing 😞 

Never heard of this, you may need a new agent.

[Dream1]

I was able to get my booking number from MSC customer service.