davisrnr Posted October 14, 2019 #1 Share Posted October 14, 2019 We are booked for Oasis in mid-December, and have two cabins with our 3 adult children travelling along with us. Our travel agency gave us a dinner for 2 and a spa visit for each room. However, they only emailed us 1 voucher for each. There is no identifying number or bar code on either of these, so I'm wondering if the vouchers sent were purely ceremonial, and that Royal will just know that we have these. I'm wondering how we redeem/use these. I do not see it when I login to my Royal account, but do see them listed when I login to my TA account. I was considering pre-booking the dinner, but maybe I can't do this with this kind of a freebie. Any advice? Link to comment Share on other sites More sharing options...
weelv2cruise Posted October 14, 2019 #2 Share Posted October 14, 2019 Did your TA tell you who they booked it for when you booked? If not, call the TA and confirm who they booked them for or was it open to anyone you booked. Link to comment Share on other sites More sharing options...
Casino Comp Chick Posted October 14, 2019 #3 Share Posted October 14, 2019 You must bring the voucher with you, Royal will not know you have it otherwise. Anyone listed on the individual reservation for that room can use it. I would not try to use 2 spa credits on 1 room as it would probably be flagged in Royals system. Link to comment Share on other sites More sharing options...
Iamcruzin Posted October 14, 2019 #4 Share Posted October 14, 2019 Call the TA. Any answers will just be speculation. Link to comment Share on other sites More sharing options...
Clarea Posted October 14, 2019 #5 Share Posted October 14, 2019 6 hours ago, davisrnr said: We are booked for Oasis in mid-December, and have two cabins with our 3 adult children travelling along with us. Our travel agency gave us a dinner for 2 and a spa visit for each room. However, they only emailed us 1 voucher for each. There is no identifying number or bar code on either of these, so I'm wondering if the vouchers sent were purely ceremonial, and that Royal will just know that we have these. I'm wondering how we redeem/use these. I do not see it when I login to my Royal account, but do see them listed when I login to my TA account. I was considering pre-booking the dinner, but maybe I can't do this with this kind of a freebie. Any advice? The TA has probably notified Royal that the bookings have the specific perks. That is how it worked for us. You will likely have to make reservations on board and I'll bet the spa visit must be done on a port day. Go to the spa as soon as you board to make reservations. Link to comment Share on other sites More sharing options...
davisrnr Posted October 15, 2019 Author #6 Share Posted October 15, 2019 Thank you for your insight! Link to comment Share on other sites More sharing options...
Arzeena Posted October 21, 2019 #7 Share Posted October 21, 2019 On 10/14/2019 at 6:48 AM, Host Clarea said: The TA has probably notified Royal that the bookings have the specific perks. That is how it worked for us. You will likely have to make reservations on board and I'll bet the spa visit must be done on a port day. Go to the spa as soon as you board to make reservations. Worked the same way for us. Reservations knew about he dinner perk. We were on some "list". For spa we had to print the email from TA and take, since they had no records. Link to comment Share on other sites More sharing options...
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