twins_to_alaska Posted March 21, 2020 #26 Share Posted March 21, 2020 Although I cancelled my cruise planner purchases and got my 4 emails for those purchases *BEFORE* I cancelled the cruise apparently they lumped all those and the 50% cruise refund together in one payment. I just called and they said it would be up to 30 days. Grumble. Link to comment Share on other sites More sharing options...
Cruising Grandma 13 Posted March 23, 2020 #27 Share Posted March 23, 2020 I cancelled my Cruise Planner purchases on March 13th and they were refunded to my credit card on March 20th. Link to comment Share on other sites More sharing options...
Wine-O Posted March 23, 2020 #28 Share Posted March 23, 2020 7 minutes ago, Cruising Grandma 13 said: I cancelled my Cruise Planner purchases on March 13th and they were refunded to my credit card on March 20th. My Cruise Planner cancellations took 7 days to be refunded to my credit card along the same time line. 🍷 Link to comment Share on other sites More sharing options...
DaiC01 Posted March 23, 2020 #29 Share Posted March 23, 2020 2 hours ago, Cruising Grandma 13 said: I cancelled my Cruise Planner purchases on March 13th and they were refunded to my credit card on March 20th. May I ask which country your in, I cancelled drinks package etc on the 12th and still not received refund! 1 Link to comment Share on other sites More sharing options...
Cruising Grandma 13 Posted March 23, 2020 #30 Share Posted March 23, 2020 United States Link to comment Share on other sites More sharing options...
twins_to_alaska Posted March 23, 2020 #31 Share Posted March 23, 2020 If you also cancelled your cruise they might have done the same as mine, making me wait for one combined refund although I cancelled my cruise planner purchases before I cancelled my cruise. At least when I talked with the agent the amount they quoted is the expected combo amount. Link to comment Share on other sites More sharing options...
Monthend Posted March 24, 2020 Author #32 Share Posted March 24, 2020 Has anyone received their refund for cruise? Link to comment Share on other sites More sharing options...
loudbmw Posted March 25, 2020 #33 Share Posted March 25, 2020 (edited) On 3/21/2020 at 8:14 AM, Monthend said: I received credit now for all prepurchased items. Now waiting for refund of cruise. They did say it could take 30 days I believe. Same situation here, I cancelled a water park purchase on my not yet cancelled 5/17 Harmony cruise. Water park refund took one week to post my credit card. Still waiting on credit card refund on my 3/29 Harmony cruise. I opted for a cash refund after Royal cancelled the cruise (I waited until they cancelled which has a cash refund option). Supposed to take 30 days. Never received a promised e-mail confirmation. I’m hesitant to opt for 125% future cruise credits as the new “fitness to cruise” letters may be be difficult to get. Lou Edited March 25, 2020 by loudbmw Link to comment Share on other sites More sharing options...
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