Unvaccinated Passengers Review on Cruise Protocols

[chefchick]

9 hours ago, Tree_skier said:

No they stated that when they release the protocols for the a particular batch of cruises, if you aren't happy with them or unable to comply refunds will be offered.

I just checked the website again and if you cancel within 48 hours of sailing (CWC) you will receive FCC not a cash refund….so no, you cannot “ just go book a cruise with the other guy if you’re not happy”.  If you can find wording on the website that says otherwise, I’d love to see it.

 

Still not sure what I’m going to do personally with my cruise but if it was that simple then I would probably just switch my funds to another line.

[Biker19]

2 hours ago, chefchick said:

If you can find wording on the website that says otherwise, I’d love to see it.

It may not be obviously posted on their site, but folks reported being able to get a refund, not FCC, for ships which have had protocols announced (only for cruises through the end of August). 

[RFerrington]

1 hour ago, Biker19 said:

It may not be obviously posted on their site, but folks reported being able to get a refund, not FCC, for ships which have had protocols announced (only for cruises through the end of August). 

I got a cash refund for my 8-21-21 SY cruise b/c we are not vaccinated and we did not want to be banned from the casino.  Not only did we get the cash back from the final payment ($2K) but we will get a cash refund of the ~$10K in FCCs that we used to pay the bulk of the cruise.  Who knows if this policy will continue going forward but it worked for our August cruise.

[Scoobydobe7]

do not understand why you cannot "lift and shift" if unvaccinated or you do not like the "protocols"  ...yeah...give me another FCC...

 

[Biker19]

1 minute ago, Scoobydobe7 said:

do not understand why you cannot "lift and shift" 

 

L&S is usually only if RCI cancels the sailing and may discontinue it it altogether soon. 

[Scoobydobe7]

3 hours ago, Biker19 said:

L&S is usually only if RCI cancels the sailing and may discontinue it it altogether soon. 

RC told me I could cancel my cruise (unvaccinated children) receive a fCC and book the same cruise next year for 7000.00 more.. screw Royal...Or i could pay off my balance...Give Royal a (subatainal loan) with no interest and maybe if I am unsatisfied with the "protocols" at the time of the cruise....I could cancel for another future cruise credit...Sounds to me the only one making out is Royal.. .So much for customer loyalty..smdh..I would think they would be happy to have a family with "unvaccinated" children not on their ships till a later date...

Edited July 30, 2021 by Scoobydobe7

[Biker19]

59 minutes ago, Scoobydobe7 said:

..I could cancel for another future cruise credit..

That’s the part they told you wrong, you could cancel for a full refund. 

[Scoobydobe7]

53 minutes ago, Biker19 said:

That’s the part they told you wrong, you could cancel for a full refund. 

 

53 minutes ago, Biker19 said:

That’s the part they told you wrong, you could cancel for a full refund. 

That is not what I was told...I was told I would get the taxes and port charges back and the rest in a FCC.and it was a. C&A rep

Edited July 31, 2021 by Scoobydobe7

[Biker19]

44 minutes ago, Scoobydobe7 said:

 

That is not what I was told...I was told I would get the taxes and port charges back and the rest in a FCC.and it was a. C&A rep

As you can read just a few posts up others have already received full refunds when canceling based on protocols. Now, anything is possible in the COVID era but my guess is that particular rep was wrong. 

[Bobsgonecoastal]

I thought this thread topic was:

 

“Unvaccinated Passengers Review on Cruise Protocols“

Please go start one on FCCs vs Refunds 

Edited August 2, 2021 by Bobsgonecoastal
Spelling

[mauraoel]

On 7/30/2021 at 10:18 AM, chefchick said:

I just checked the website again and if you cancel within 48 hours of sailing (CWC) you will receive FCC not a cash refund….so no, you cannot “ just go book a cruise with the other guy if you’re not happy”.  If you can find wording on the website that says otherwise, I’d love to see it.

 

Still not sure what I’m going to do personally with my cruise but if it was that simple then I would probably just switch my funds to another line.

Yes you can... Just received this from Royal this am... you will notice that second paragraph is the one you are looking for it doesn't always have to be on the website.  

[mauraoel]

On 7/30/2021 at 7:02 PM, Scoobydobe7 said:

RC told me I could cancel my cruise (unvaccinated children) receive a fCC and book the same cruise next year for 7000.00 more.. screw Royal...Or i could pay off my balance...Give Royal a (subatainal loan) with no interest and maybe if I am unsatisfied with the "protocols" at the time of the cruise....I could cancel for another future cruise credit...Sounds to me the only one making out is Royal.. .So much for customer loyalty..smdh..I would think they would be happy to have a family with "unvaccinated" children not on their ships till a later date...

Yes you do have to wait until the protocols are released but you can get a refund see screen shot above.

[chefchick]

1 hour ago, mauraoel said:

Yes you can... Just received this from Royal this am... you will notice that second paragraph is the one you are looking for it doesn't always have to be on the website.  MAURAOEL - different embarkation ports apparently get different emails.  As you can see the part about a refund is clearly missing from mine.

 

 Seattle August 2021 Sailings Protocol Update 

We can’t wait to welcome you onboard your upcoming sailing. Before departing, we have an update to share with you regarding our pre-cruise testing requirement for all guests, regardless of vaccination status.

All guests ages 2 and up, vaccinated and unvaccinated, are required to provide a negative PCR or antigen test result for COVID-19 on boarding day. This test must be taken no more than 3 days prior to your sail date and must be arranged by each guest at their own expense with an accredited test provider, such as a drugstore chain or diagnostic lab. This test is in addition to the required testing protocol that's already in place for unvaccinated guests.

Visit this link for all of our health protocols & additional details. Please save it for future reference.

VIEW HEALTHY SAIL CENTER

 

[mauraoel]

11 minutes ago, chefchick said:

1 hour ago, mauraoel said:

Yes you can... Just received this from Royal this am... you will notice that second paragraph is the one you are looking for it doesn't always have to be on the website.  MAURAOEL - different embarkation ports apparently get different emails.  As you can see the part about a refund is clearly missing from mine.

 

 Seattle August 2021 Sailings Protocol Update 

We can’t wait to welcome you onboard your upcoming sailing. Before departing, we have an update to share with you regarding our pre-cruise testing requirement for all guests, regardless of vaccination status.

All guests ages 2 and up, vaccinated and unvaccinated, are required to provide a negative PCR or antigen test result for COVID-19 on boarding day. This test must be taken no more than 3 days prior to your sail date and must be arranged by each guest at their own expense with an accredited test provider, such as a drugstore chain or diagnostic lab. This test is in addition to the required testing protocol that's already in place for unvaccinated guests.

Visit this link for all of our health protocols & additional details. Please save it for future reference.

VIEW HEALTHY SAIL CENTER

 

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That's the email I received last week except it said Adventure not Seattle; the one specific to your ship and sail date will be the one with the refund offer.