Is the Royal app having fits today? I can't get in

[Kellie in Texas]

We cruise Saturday and earlier today, I went into the Royal app to see if there was anything new. The (very long!) Terms of Use popped up with an Accept or Decline button.  I scrolled down to the bottom of the Terms and clicked Accept, but it keeps going back to the same Accept/Decline screen.  Is the app glitching today?

[davekathy]

1 minute ago, Kellie in Texas said:

We cruise Saturday and earlier today, I went into the Royal app to see if there was anything new. The (very long!) Terms of Use popped up with an Accept or Decline button.  I scrolled down to the bottom of the Terms and clicked Accept, but it keeps going back to the same Accept/Decline screen.  Is the app glitching today?

Not for our cruise. 

[Biker19]

1 minute ago, Kellie in Texas said:

Is the app glitching today?

It is for you and that's what matters - uninstall and reinstall.

[njkruzer]

2 minutes ago, Kellie in Texas said:

We cruise Saturday and earlier today, I went into the Royal app to see if there was anything new. The (very long!) Terms of Use popped up with an Accept or Decline button.  I scrolled down to the bottom of the Terms and clicked Accept, but it keeps going back to the same Accept/Decline screen.  Is the app glitching today?

Mine works.  Of course it still has us on the Jewel today.  I wish I was.  Rest of cruises are there.

[Kellie in Texas]

@Biker19our check-in is already done and vaccination cards approved. If I uninstall and reinstall, will all that info still be there? 

[Biker19]

4 minutes ago, Kellie in Texas said:

@Biker19our check-in is already done and vaccination cards approved. If I uninstall and reinstall, will all that info still be there? 

Yes.

[Kellie in Texas]

That worked.  Thanks @Biker19