Health Status Questions - now open (instead of 24 hours before)

[BobNoxious]

In my app, the Health Status part of the check in is open (before it said to complete day before cruise).   Our cruise is not for a  couple more weeks (Aug 28).   Anyone know what is going on?   Should I still wait?

[BobNoxious]

the website still says 

• 1 Day Before: All guests must complete our Health Questionnaire on the Royal App.

 

https://www.royalcaribbean.com/the-healthy-sail-center/getting-ready-to-cruise  (florida departure)

 

[hazeleyes46]

Also wondering if we still have to take that questionnaire we used to at the port as none of those questions were provided online. Everything is just very confusing. 

[Shone216]

Health Status for Sept 15th sailing open…..states ‘answer required health questions now and save time’

[Starry Eyes]

I am also sailing on 8/28 and my questionnaire is also open.

The questions have changed.  

 

They now only ask if I am fully vaccinated, if I am boosted, and if I will be 23+ weeks pregnant.

 

As the answers to those three questions will not change, we answered the questions and submitted the questionnaires.

 

 

Edited August 11, 2022 by Starry Eyes

[hazeleyes46]

3 minutes ago, Starry Eyes said:

I am also sailing on 8/28 and my questionnaire is also open.

The questions have changed.  

 

They now only ask if I am fully vaccinated, if I am boosted, and if I will be 23+ weeks pregnant.

 

 

I asked what they were before as I remember years ago it was a bunch of questions to answer about feeling sick, etc as I filled them out for all 4 of my family back then. That was at the port too.

[Cigar King]

Are you on the Explorer?  We're also on a sailing leaving on the 28th and not only is the health status option available, the vaccine card upload option is gone.  I took a couple of screen shots.

 

 

[ZoeyVictoria]

We are on the Explorer this Sunday, the 14th, and have the same three questions.  We answered them and are showing completely checked in.

[BobNoxious]

Be careful answering these.  On another forum, some 73yo guy accidentally answered YES to the pregnant question, got a reply stating cannot board, and it will not let him change his answer!

Edited August 11, 2022 by BobNoxious

[lovelife]

We are sailing 8/28 and 9/4 and already checked in a while back.  Now we can't get to edit check in on the app. It has said check in has checked out for the last several days. In our online accounts there is nothing regarding vax or health questions at all for either sailing.???

[Starry Eyes]

8 minutes ago, lovelife said:

We are sailing 8/28 and 9/4 and already checked in a while back.  Now we can't get to edit check in on the app. It has said check in has checked out for the last several days. In our online accounts there is nothing regarding vax or health questions at all for either sailing.???

Have you tried deleting and reinstalling the app?  That worked for me when I had a similar issue a few cruises ago.

[lovelife]

1 hour ago, Starry Eyes said:

Have you tried deleting and reinstalling the app?  That worked for me when I had a similar issue a few cruises ago.

Thanks. Yes, I've tried that, but check in is still "checked out" for those two bookings.🤨

[Biker19]

28 minutes ago, lovelife said:

Thanks. Yes, I've tried that, but check in is still "checked out" for those two bookings.🤨

Also try it in a web browser. 

[lovelife]

4 minutes ago, Biker19 said:

Also try it in a web browser. 

Thanks. Did that first thing:

 

In our online accounts there is nothing regarding vax or health questions at all for either sailing.???

[Biker19]

Just now, lovelife said:

In our online accounts there is nothing regarding vax or health questions at all for either sailing.???

Right, the check in process in the app and browser can be different. As long as the browser version has been completely filled out you should be good to check in at the pier.