Medallion Net / Purchasing WiFi On App

[philv]

Latest on purchasing Medallion net on app. I encountered same problem as many, error message "no plans available at this time". Today I checked Medallion app and plans were available for purchase! But when I selected purchase plan I got a new error message asking me to update my profile information. Struggled with that for awhile and finally I chatted with an agent who seemed to be looking at something different on his screen than I saw on my screen and finally he asked "do you just want me to do it"? I said YES and he completed purchase. Old price $35 for one device. Whew! 😣

[Rick&Jeannie]

2 minutes ago, philv said:

 I said YES and he completed purchase. Old price $35 for one device. Whew! 😣

Congrats!

[PacnGoNow]

46 minutes ago, philv said:

Latest on purchasing Medallion net on app. I encountered same problem as many, error message "no plans available at this time". Today I checked Medallion app and plans were available for purchase! But when I selected purchase plan I got a new error message asking me to update my profile information. Struggled with that for awhile and finally I chatted with an agent who seemed to be looking at something different on his screen than I saw on my screen and finally he asked "do you just want me to do it"? I said YES and he completed purchase. Old price $35 for one device. Whew! 😣

Good idea!  Do the Chat!  

[chubbypiggy]

4 hours ago, philv said:

Latest on purchasing Medallion net on app. I encountered same problem as many, error message "no plans available at this time". Today I checked Medallion app and plans were available for purchase! But when I selected purchase plan I got a new error message asking me to update my profile information. Struggled with that for awhile and finally I chatted with an agent who seemed to be looking at something different on his screen than I saw on my screen and finally he asked "do you just want me to do it"? I said YES and he completed purchase. Old price $35 for one device. Whew! 😣

I am surprised the agent was able to get you the old price; your cruise before March 2023?

[philv]

1 hour ago, chubbypiggy said:

I am surprised the agent was able to get you the old price; your cruise before March 2023?

Yes February 18.