Does carnival send you an email when you cancel an excursion?

[Illbcruzn4life]

I had the bus transportation booked and paid for for after my cruise is over.

 

I think I canceled it Friday but never received anything from Carnival.

 

it is no longer showing up when it shows me what ive purchased for the cruise such as specialty dinners, etc.

 

how will they refund it, to the card i purchased it with or obc?

 

TIA

[dbrucern]

5 hours ago, Illbcruzn4life said:

I had the bus transportation booked and paid for for after my cruise is over.

 

I think I canceled it Friday but never received anything from Carnival.

 

it is no longer showing up when it shows me what ive purchased for the cruise such as specialty dinners, etc.

 

how will they refund it, to the card i purchased it with or obc?

 

TIA

I know that with other excursions I cancelled or Carnival cancelled, I did get a standard cancellation email. It does not say what the excursion was that was cancelled however when I went to my booking I did see that it had been removed.  It took approximately two weeks (on some it was quicker) to show that I had been refunded on the credit card that I used.  If you used OBC to make the purchase it will go back to the OBC. 

[Illbcruzn4life]

31 minutes ago, dbrucern said:

I know that with other excursions I cancelled or Carnival cancelled, I did get a standard cancellation email. It does not say what the excursion was that was cancelled however when I went to my booking I did see that it had been removed.  It took approximately two weeks (on some it was quicker) to show that I had been refunded on the credit card that I used.  If you used OBC to make the purchase it will go back to the OBC. 

Thank you very much for the reply. Still never received an email.😐

[balcony bound]

I had no email, had to watch my credit card for the refund.

[Illbcruzn4life]

1 hour ago, balcony bound said:

I had no email, had to watch my credit card for the refund.

thank you. About how long did that take?

[braveslake]

I had no email either. Had used OBC and it was added back to my OBC total immediately.

 

[ilovesparky13]

15 hours ago, Illbcruzn4life said:

I had the bus transportation booked and paid for for after my cruise is over.

 

I think I canceled it Friday but never received anything from Carnival.

 

it is no longer showing up when it shows me what ive purchased for the cruise such as specialty dinners, etc.

 

how will they refund it, to the card i purchased it with or obc?

 

TIA

Yes, we received an email. 

[balcony bound]

23 hours ago, Illbcruzn4life said:

thank you. About how long did that take?

I recall it taking a week or two.  Hope you see yours soon.

[Illbcruzn4life]

1 hour ago, balcony bound said:

I recall it taking a week or two.  Hope you see yours soon.

thank you! 👍