Elite benefits seem to have changed a bit

[1Virgo]

Just noticed Celebrity website re benefits of being a Captain Club member, Elite and ElitePlus, showed a 10% discount on upgrading from Classic to Premium.  ( Last week it was a 15% discount). But on another part of Celebrity website it stated 15%.       Interesting

[NorthStarStateCruiser]

Link?

[MACruisers]

I just check the website and the discount is showing at 15%.  More concerning, all of my points have disappeared.  

[1Virgo]

 

 

Your Club Tier 

Elite

300 - 749 Club Points*

Benefits

• Complimentary Captain’s Club Daily Elite cocktail hour
• Access to daily coffee lounge for exclusive breakfast
• One complimentary bag of laundry
• Complimentary dry cleaning of one item
• Complimentary access to Persian Garden (on one port day)
• 10% discount at The Spa
• 30% off internet package or internet upgrade
• 10% off beverage package upgrade to Premium pre-cruise
• 40% discount on any digital or print photo package at the Photo Gallery
• Private shipboard departure lounge, serving continental breakfast
• Priority tender service in tender ports of call
• Status Match with Royal Caribbean Crown & Anchor Society at Diamond Level

Show Less

255 Points to 

Elite Plus

750 - 2999 Club Points*

Benefits

• Two complimentary bags of laundry
• 15% discount on Specialty Dining cover charge
• 15% discount at The Spa
• 35% off internet package or internet upgrade
• 10% off beverage package upgrade to Premium pre-cruise

[1Virgo]

Sorry it came out so large.  I saw this by logging into my account today

[1Virgo]

MACruisers, my points had disappeared a week or so ago, then came back. Others had same issue.   Makes me suspect updates being done

[MACruisers]

I suspect you’re right.  Because I currently have no points, I can’t see the same view of benefits you are seeing. It will only display Preview and Classic level benefits.  When I click on View all tiers and benefits,  it brings me to the digital document I screen shot.   I also just checked my Xpress pass for my B2B and it has my Elite Plus, so the IT department is up to its old tricks. 

[jelayne]

The disappearing points has been reported by tons of people.  Many are able to go into their account and delete their CC# and then re-enter the number and their points reappeared.

[true45]

We have had the nice Elite breakfast with smoothies & cappuccino several times in Tuscan or another restaurant on Apex.

 

Bur on the list of benefits for Elites it says

cappuccino again.  Does that mean these coffees are available at other places and at other times?  Just strange to note this benefit in 2 different categories

Edited February 14, 2023 by true45

[jelayne]

If you scroll to the end of the info on the link it lists all benefits by level. 
 

This is the document I have found to be accurate.

https://www.celebritycruises.com/content/dam/celebrity/pdf/updated-captains-club-brochure-v6.pdf

[the penguins]

23 minutes ago, true45 said:

We have had the nice Elite breakfast with smoothies & cappuccino several times in Tuscan or another restaurant on Apex.

 

Bur on the list of benefits for Elites it says

cappuccino again.  Does that mean these coffees are available at other places and at other times?  Just strange to note this benefit in 2 different categories

For Elite only at the Elite breakfast.

For Elite+ at the breakfast and unlimited at Al Bacio all day, every day.

[true45]

1 minute ago, the penguins said:

For Elite only at the Elite breakfast.

For Elite+ at the breakfast and unlimited at Al Bacio all day, every day.

Yes you are correct 

I must have read the form incorrectly 

thanks

[1Virgo]

1 hour ago, jelayne said:

If you scroll to the end of the info on the link it lists all benefits by level. 
 

This is the document I have found to be accurate.

https://www.celebritycruises.com/content/dam/celebrity/pdf/updated-captains-club-brochure-v6.pdf

yes. I saw that. Then when a notice popped up you can now check your Captain C benefits and points, after login, that is where the above that I pasted showed.   as I mentioned, I saw 2 different discount rates

[HskrCrsr]

This topic was discussed to some extent recently here: