Have it All and Casino Rate Booking

[Tampa Girl]

16 hours ago, antkipper said:

i booked thru a free casino offer, I tried adding the HIA to my reservation it said not eligible. I logged on my computer same not eligible. Any suggestions on how to add it? It is a 12 day cruise.

 

 

It seems that the HIA announcements for some cruises take longer to appear.  It just appeared for our HAL special on a VOV cruise for this summer about two weeks after we booked it, which, BTW, was after final payment.  Call your PCC or TA.  You may need to go through your agent, as is necessary when adding CPP after initial booking.  At least, that was what was told to me when I called HAL to find out the cost of the CPP for another cruise.

[jenp123]

On 5/11/2023 at 10:45 PM, zodiac1 said:

I just booked a casino rate and when I tried to book the Have It All through the Manage My Booking site, it said HIA was not available for my reservation.  I seem to recall reading recently that HIA was now available with Casino Rates.  Anyone know the answer?

 

I would call reservations to add HIA to your booking. (Or your travel agent)

[antkipper]

4 hours ago, jenp123 said:

I would call reservations to add HIA to your booking. (Or your travel agent)

I will call Monday. I do not have a PCC I booked direct on the casino promotion. Thank you very much.

[Andi Land]

I didn’t have it listed in my onboard account for my casino offer but was able to add it thru this link 

 

https://www.hollandamerica.com/en_US/deals/have-it-all/have-it-all-upgrade.html

 

ETA: the link worked a few days ago. Now it says it’s having problems and to check back 🤦‍♀️

Edited May 21, 2023 by Andi Land

[Anne614]

30 minutes ago, Andi Land said:

I didn’t have it listed in my onboard account for my casino offer but was able to add it thru this link 

 

https://www.hollandamerica.com/en_US/deals/have-it-all/have-it-all-upgrade.html

 

ETA: the link worked a few days ago. Now it says it’s having problems and to check back 🤦‍♀️

I used this link to add HIA ( googled upgrade to HIA) on my free cruise when I couldn’t find a way to do it on my account. 

[antkipper]

31 minutes ago, Andi Land said:

I didn’t have it listed in my onboard account for my casino offer but was able to add it thru this link 

 

https://www.hollandamerica.com/en_US/deals/have-it-all/have-it-all-upgrade.html

 

ETA: the link worked a few days ago. Now it says it’s having problems and to check back 🤦‍♀️

That is what I got the first time, then I got the message, after several attempts it said I was not eligible. 🤷‍♀️

[antkipper]

On 5/21/2023 at 11:37 AM, Tampa Girl said:

 

It seems that the HIA announcements for some cruises take longer to appear.  It just appeared for our HAL special on a VOV cruise for this summer about two weeks after we booked it, which, BTW, was after final payment.  Call your PCC or TA.  You may need to go through your agent, as is necessary when adding CPP after initial booking.  At least, that was what was told to me when I called HAL to find out the cost of the CPP for another cruise.

Thank you to everyone that responded. I called HAL today, they were able to add it to my reservation. 

[Unlvswezel]

It’s odd. We have two casino discount sailings booked for next month. One is pretty generous with casino credit and allows HIA. The second under my wife is less generous, offers no casino credit and no ability to add HIA. Interestingly my wife can get the shareholder benefit with her booking but I’m precluded from that benefit on my booking. 

[cheeseheads4ever]

Does anyone have teh phone number to get a casino rate.? What do they base your rate on? Amount played? Just being a member?

Thank you in advance!