Cruisetrekker Posted March 15 #1 Share Posted March 15 Is it down or is it me ? Link to comment Share on other sites More sharing options...
RedIguana Posted March 15 #2 Share Posted March 15 App is working for, but I am currently on the Nieuw Statendam. Link to comment Share on other sites More sharing options...
Rare nw gardener Posted March 15 #3 Share Posted March 15 My (android) phone and tablet downloaded the newest version yesterday. I hope it's still a work in progress as it's very slow and can no longer view any menus. Hard to believe it could be worse than the previous version, but HAL IT somehow accomplished that. I deleted all my data and cache, deleted and reinstalled the app, still horrible. 1 Link to comment Share on other sites More sharing options...
Toad Posted March 15 #4 Share Posted March 15 Not working for me Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted March 15 #5 Share Posted March 15 Phone on Android working ok (v4.35.0), but tablet on Android only worked after doing a 'force stop' (v4.34.1) Link to comment Share on other sites More sharing options...
boeckli Posted March 15 #6 Share Posted March 15 4 hours ago, VMax1700 said: Phone on Android working ok (v4.35.0) Same for me. Link to comment Share on other sites More sharing options...
boeckli Posted March 15 #7 Share Posted March 15 (edited) 4 hours ago, VMax1700 said: Phone on Android working ok (v4.35.0) duplicate 🙁 Edited March 15 by boeckli Link to comment Share on other sites More sharing options...
Riversedge Posted March 16 #8 Share Posted March 16 It’s working on my iPad and it seems faster. I hope I’m not dreaming that. Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted March 16 #9 Share Posted March 16 It's working not to bad on the Zuiderdam. Link to comment Share on other sites More sharing options...
Rare bajae Posted March 16 #10 Share Posted March 16 24 minutes ago, Riversedge said: It’s working on my iPad and it seems faster. I hope I’m not dreaming that. It seems much faster to me as well on both my iPad and android phone. Link to comment Share on other sites More sharing options...
Rare nw gardener Posted March 16 #11 Share Posted March 16 Follow-up to my previous post, installed the app again and it is working fine. Frustration this morning with the update was just a good reminder to bring paper copies of boarding pass etc, as a backup to the app for my next cruise! 1 Link to comment Share on other sites More sharing options...
Rare POA1 Posted March 16 #12 Share Posted March 16 Mine updated last week. (Android, current, Pixel Pro) and it was a pig. I did a force stop and cleared both the cache and data storage. The database rebuild took a when, but it is running smoothly now. Link to comment Share on other sites More sharing options...
Rare sambamama Posted March 16 #13 Share Posted March 16 It never worked for me before, during and after my cruise. It hates Android phones. Link to comment Share on other sites More sharing options...
Rare sambamama Posted March 16 #14 Share Posted March 16 And unfortunately, HAL wants you to run your cruise off their non-functioning app. They no longer have the machine that prints out your statement. You are supposed to get this thru the app, which you can't do if the app doesn't work . Link to comment Share on other sites More sharing options...
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