Excursions and dining reservations not showing on the Celebrity App

[quicklabs]

I was on the Celebrity App today and I am now unable to access my calendar at all for either of my two cruises on 4 Aug and 16 Aug.  Can't see any of my excursions or specialty dining reservations, nor can I make any additional reservations on the app.  I can see everything just fine on my laptop.  I tried uninstalling and reinstalling the app, restarting my phone, relinking the reservations--all the usual "tricks."  My husband's app shows everything perfectly.  I can't find a number at Celebrity for IT for assistance.   Will all this information magically "reappear" on my phone app someday?  Failing that, does anyone have good intel about a number I can call for help with the app?  Thanks for your help 

[Georgia_Peaches]

Try signing out and signing back in. Also make sure you have the latest iOS 17 or higher as the app stopped for those of us who didn’t have it. 

Edited May 14 by Georgia_Peaches

[quicklabs]

1 minute ago, Georgia_Peaches said:

Try signing out and signing back in. Also make sure you have the latest iOS 17 or higher. 

Yep.  Tried that, too.  No dice.  

 

Edited May 14 by quicklabs

[FeliciaB]

I have found the app to be unreliable in all aspects until you are on board the ship for your cruise.  

[ScottC4746]

And as far as that goes, the activities sometimes are wrong.  Go with the printed schedule in your stateroom for the most accurate.

[quicklabs]

2 hours ago, ScottC4746 said:

And as far as that goes, the activities sometimes are wrong.  Go with the printed schedule in your stateroom for the most accurate.

I was just looking for the excursions that I had booked, not the activities in general.  The app says that my folio cannot be displayed and that I need to contact Celebrity.  My husband's app on his phone (which is the same phone make and model that I have) is working perfectly.  

And now today, I can't log in to Celebrity at all.  Sigh.