Jump to content

Rollator Question


pma29223
 Share

Recommended Posts

We will be going on a Carnival Cruise next year. My husband has a stage 4 cancer. He gets weak a lot and has to use a Rollator. Does Carnival have help on the ship if he needs it? 

Link to comment
Share on other sites

They have assistance (pushing you in their wheelchair) on embarkation and disembarkation.   They have personnel to ensure you get down the ramps at port stops.

 

From Carnival's website:

WHEELCHAIR ASSISTANCE

Each terminal has a limited supply of wheelchairs used to transport guests on and off the ship, so we are unable to loan you our wheelchairs for the duration of the cruise. If you need wheelchair assistance for boarding the ship, please contact one of our representatives once you arrive at the cruise terminal. Assistance will be provided on a first-come, first-served basis. For assistance with debarkation, instructions on where to meet will be provided the last evening of your cruise.

Please note, all wheelchairs have a maximum guest weight limit of 325 pounds. For safety reasons, we are unable to provide wheelchair assistance to those who exceed the maximum weight limit and we reserve the right to deny assistance if the weight presents operational or safety concerns.

 

 

And take a look here for more information.   You need to let them know you will have a rollator.   https://www.carnival.com/about-carnival/special-needs/wheelchair-users

Link to comment
Share on other sites

2 hours ago, pma29223 said:

We will be going on a Carnival Cruise next year. My husband has a stage 4 cancer. He gets weak a lot and has to use a Rollator. Does Carnival have help on the ship if he needs it? 

 

Help ON the ship, after boarding?

 

Do you mean something like someone with a wheelchair to help push your husband if he gets too tired to use the Rollator?

 

No it is incredibly unlikely that there would someone to help with that, unless you have called for medical assistance to get to the medical center for some attention to a one-time medical event/injury/etc.

 

And if someone did offer assistance on a one-time urgent need, they aren't going to be providing that very often.  They just don't have the spare staffing for that type of thing.  They aren't expecting to be providing wheelchair assistance to passengers having difficulty "getting around".  You are expected to be able to "help yourself", have a traveling friend/family member to help, OR bring along someone to assist.

 

Suggestion:  if you think he might need a wheelchair for you to help him by pushing, then either bring one, or rent one and have it waiting in your cabin when you arrive on board (and then just leave it then when you disembark).  Then you'd be all set. 🙂 

 

GC

 

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.