I sent a sweater while on the fall TA . Came back with the same obvious food spill on from plus was on a metal hanger which made nasty stretch bulges on front below shoulders. Sent back and included the food that was spilled and asked to be folded. came back the same. Sent again with explicit instructions to fix the hanger stretch points and to FOLD.. Metal hanger again!! Not wearable!! Down to guest relations and they called the laundry manager who came right away. 30 minutes later he hand delivered my sweater to my cabin ,, fixed and wrapped in tissue