CAS Comps - How soon do you get the email?

So we sailed at the end of November and got the comp email in January. Is this typical? We just got back Aug 5 from our second cruise and wondered when the email usually comes out assuming you gambled enough to get a comp? Itching to book the next one[emoji16]

Sent from my iPhone using Forums

Just call them! You don't need an email

Sent from my 2PQ93 using Tapatalk

So we sailed at the end of November and got the comp email in January. Is this typical? We just got back Aug 5 from our second cruise and wondered when the email usually comes out assuming you gambled enough to get a comp? Itching to book the next one[emoji16]

 

 

Sent from my iPhone using Forums

Sent from my SM-G935P using Tapatalk

It was an inside room, nothing fancy but we used it to cruise Alaska so def worth it!

Sent from my iPhone using Forums

Just call them! You don't need an email

 

Sent from my 2PQ93 using Tapatalk

So when we call we just ask them to look at our account and if we qualify for anything?

Sent from my iPhone using Forums

Yes. Just ask if you have any offers.

Sent from my 2PQ93 using Tapatalk

It was an inside room, nothing fancy but we used it to cruise Alaska so def worth it!

 

 

Sent from my iPhone using Forums

Sent from my SM-G935P using Tapatalk

While $2000 may be a lot of money, it really isn't that much as far as gambling goes.

While $2000 may be a lot of money, it really isn't that much as far as gambling goes.

Sent from my SM-G935P using Tapatalk

I've spent nothing at Twin Rivers, and qualified for a free cruise through them (very odd, I know!). So I know, sometimes the comps don't make much sense. The casino I usually go to I qualify for 4 a year, the comp is better, but I play a lot, actually wayyyyy too much, there.

While $2000 may be a lot of money, it really isn't that much as far as gambling goes.

OMG! Actually I think our first comp email was a mistake on their part, when I called they said I didn't qualify for anything and couldn't find any record of it. We really didn't gamble much. I insisted that I got an email, read it to them, forwarded it to them. They were questioning if it was fake and told me to call back in 2 days. I called back and all of a sudden it was in the system. Good to go!

Sent from my iPhone using Forums

Comps don't have a direct correlation to how much you have spent. They are based on ADT (average daily theoretical) loss. Casinos have a very good idea of what they expect you to lose and any comps given are usually based on that amount.

Sent from my iPhone using Tapatalk

So we sailed at the end of November and got the comp email in January. Is this typical? We just got back Aug 5 from our second cruise and wondered when the email usually comes out assuming you gambled enough to get a comp? Itching to book the next one[emoji16]

If you are a rated player, call and ask for a comp on the cruise of your your choice (except Hawaii cruise where there is no casino). They will tell you what they are able to do.

If you are a rated player, call and ask for a comp on the cruise of your your choice (except Hawaii cruise where there is no casino). They will tell you what they are able to do.

I don't know if I'm a rated player, this was our second NCL cruise. I'll have to call and find out.

Sent from my iPhone using Forums

So when we call we just ask them to look at our account and if we qualify for anything?

 

 

Sent from my iPhone using Forums

Actually, you can be even more specific than that. Pick a cruise and a cabin, call them, and see what they'll do for you on that cruise. They may tell you you qualify for something less than you want, but you can take their comp offer, pay the difference and upgrade.

Be aware that comp offers vary by the popularity of the ship, the popularity of the cruise itinerary, and how well sold the ship already is.