We were booked by Regent at The Intercontinental last December. The hotel and breakfast were quite acceptable. What was not, was the coordination for the transfer to the pier. The Regent desk at the hotel will assign a bus #, but, no matter your number, all passengers will congregate willy nilly when bus # arrives. The bus driver will not check your number, so those that push harder will go in first. This was our experience. I would recommend you get a taxi to the pier, which is not at all far from the hotel.