I have an upcoming cruise that was on the past guest reward site, but for some reason doesn't have the LATITUDE code. They are telling me it wasn't on the list but I have a screenshot showing it was on the list. I have emailed 3 times and still haven't gotten a good explanation on why my cruise doesn't have the points. I had filtered down to the month so the cruise was the only one for March and was on the list. Maybe it was the above - the Feb one was supposed to be there but not March.