Sand and Seas

Free pre-paid DSC is a nice deal! As for the 10 or 20% off, that is a perfect example of getting different answers from different agents. Since it's for a twelve day and you haven't taken your fall cruise yet, I would guess that's why they are just giving you a percent off offer. Was you fall comped cruise a certificate from a land based casino? Or was it a direct comp from CAS? If you are looking to see if they will give you another comp, I would suggest you call back after your next cruise. Then they will have a little more info on how you play per cruise. It will probably be easier to get a comp on a 7 day than a 12 day. When you are just beginning with CAS, they will probably only let you have one comped cruise on the books at a time.

And did you notice the purplish light out of the hand dryer? If you move your hand under the light you can see it spells the word "DRY" 🧐

Metropolitan bar was our favorite on our April Galveston to Miami Prima. Excellent bartenders. Hope you get to dinner in Indulge food hall. Usually easier to get a seat and the menu is different from lunch. Loving your review! Thanks for sharing with us😎

We rented using Costco for Enterprise (MCO) and returned at the port also. Three car rental agencies use the same building and there was a shuttle to the pier. All very easy. We stayed at Best Western Cocoa Beach. Nice location with some units facing the ocean and beach. Then, just a few miles to the port to drop off care & start the cruise.😎

It has been announced they have permission to add a pier for docking at GSC. Unfortunately, that will not be ready for awhile. We prefer the Ocean Blue menu over Le Bistro, but that's personal preference. And, both have great desserts! If you go to Le Bistro, the Mushroom soup is excellent😎

Yes, I believe that all of our calls to CAS with our concerns did lead to changes that I feel improved our benefits. Many voices & many concerns that I believe made a difference. I had a long talk with one agent who said that she would be sharing my concerns & suggestions with the supervisors. They were having a meeting later that day. I had told her I would rather be offered an inexpensive soda or Starbucks package than be forced to pay the basic FAS fees in order to be 'gifted' the Premium Plus that we wouldn't really utilize. Ultimately, no cost basic FAS package which works perfectly for us.

Personally, I wouldn't say there are still 'kinks'. Were there changes from the mailers & emails some received prior to April 1st🤔 Absolutely! But in my opinion, they made improvements for the Ruby & Elite tiers. My experience on our April 5th cruise was exactly what the currently posted Tier benefits say.

The NCL Casinos at Sea page today just shows basic FAS drinks for Ruby and 2nd passenger. Elite shows Premium Plus for passengers 1 & 2. Are you seeing it anywhere else in writing? It has been a very confusing process since they were 'tweaking' the new perks right up to April 1st. A few days prior to April 1st, we were seeing that we would need to pay Fees for basic package and then would receive Premium Plus. We didn't want the Plus package so this was frustrating for us. We were happy when it changed to no fees paid and getting the basic FAS. I called CAS a couple of days before our April 5th cruise and they verified they could see the FAS basic drink package on our amenities and we did NOT have to pay the 20% fee. I do miss getting unopened cans of Diet Coke from the casino bar, but it's nice getting drinks from any bar on the ship. Cartons of one liter Flow water were sent to our room.

Absolutely LOVED Broadway Unplugged with the very talented cast of MDQ (and others) creating one of the best shows we have seen at sea. Million Dollar Quartet is a production we never miss due to the great performances from the cast.

I am Ruby in casino and we sailed April 5th on Prima. We did not pay the 20% fee for FAS drinks. When we got our boarding cards they had UB on them which gave us the basic FAS drinks anywhere on the ship for passengers 1&2. If there isn't a UB on your card when you check in, I would suggest you go to guest services and have them check with Casino hosts to verify your status.

Yes! On the Joy (with no former spa haven cabins), we absolutely LOVED the Forward Facing Haven. So nice having that outer living room. We are planning another FF Haven next year😎

Interesting. I would guess they would only enclose a smoking section of casino like the newer ships. I wonder if they are converting dinner theater space to Q. That would be similar to newer ships also.

Q is a barbeque specialty restaurant on some ships. On Prima it is a complimentary 'food truck' in Indulge food court.

We haven't ever had a problem with them. Glad they fixed yours promptly. Many Haven cabins have a combination shower and narrow tub that is difficult to step into for showering. We love the separate shower and the oversized whirlpool tub in these cabins. In my opinion the value the tub adds to these cabins would outweigh occasional plumbing issues

We did a couple of Haven cruises last year including the Joy and we haven't received anything like that precruise. Maybe it was the disembarkation Gold tags?