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DeepFreeze63

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About DeepFreeze63

  • Rank
    Cool Cruiser

About Me

  • Location
    near Washington D.C.
  • Interests
    Zoos, hiking,Internet, grandchildren, travel,
  • Favorite Cruise Line(s)
    Regent
  • Favorite Cruise Destination Or Port of Call
    Alaska

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  1. I'm amused because as a "poor sailor", I'd pay more just to be on a lower deck. We love the F cabin configuration on the Explorer but often go with with E in order to also have Regent do the one night early with transfers.
  2. Remember: Per Regent - " Miami (Mar. 28, 2019) – Regent Seven Seas Cruises®, the leading luxury ocean cruise line, today announced three guest experience enhancements. The cruise line is nearly doubling internet bandwidth size across its fleet by January 2020. Significantly increasing bandwidth compared to 2018 will make free internet surfing more enjoyable for Regent guests as the internet will be faster and even more reliable on all devices. Guests will begin to benefit from bandwidth expansion starting April 2019. Signing on to Wi-Fi will be smoother through a log-in webpage that appears when guests connect to the ship’s network, and guests will have a more streamlined log-in process enabling unlimited complimentary and effortless web surfing.” “Nearly doubling bandwidth provides Regent guests with an even faster and easier free internet experience to stay in touch and share their travel experiences with their family, friends and business associates at home while sailing around the world,” says Jason Montague, Regent Seven Seas Cruises president and chief executive officer. “Across our fleet we continue to refine the small details, such as creating a faster internet, including free valet laundry service for Master and Grand Suite guests, and deploying a tool for real-time guest feedback. This significant investment demonstrates our commitment to providing guests with an unrivaled experience.” Maybe,I misunderstood "unrivaled"!
  3. "So to give me some encouragement to book, what is your favorite thing about the line and your least favorite." It's impossible for me to pick a "favorite thing"! We just love being on-board Regent; DW often tells people she always feels "pampered" on our Regent cruises - we've done 16. If pushed to name a few favorites, I'd in SUMMARY say: 1. Being able to essentially eat when i want, where I want and with whom I want. 2. Having to sign for almost nothing after checking in on boarding. 3. Knowing that trusted medical care is available, if we should need it. My least favorite (as you might gather from my posts on CC) is dealing with on-shore Regent. Thankfully, that is minimized by us having a GREAT TA.
  4. Floosie 009, you are right IF it works. The one time (of my 3 excursions that it was used) that it worked it was great, as I reported above. When it didn't work, it was a major Distraction as the untrained Guide tried to help several people connect and/or reconnect or try to explain to the uniformed (no communication from Regent) what "it" was all about.. What I strongly object to is Regent conducting a 'test" that isn't a TEST. I spent about a half-hour on Saturday at half-time of the Chelsa game thinking through a test that Regent could have easily done near their office in Miami using Focus groups (many are surely available in the Miami area) of seniors or a group of the many Regent veterans that live nearby in Southern Florida. As pointed out by CruisetheC above, developing the procedure is easy, the hard part is deceiding a practical criteria for success. As far as we now know, Regent may have rather just decieded to "just do it". Please Regent tell us what is going on!
  5. I tried it 3 times; worked once. DW tried 3 times with same equipment and settings and help from Destinations - NO GO. As stated above, NO ONE from Regent requested any feed back on use during our 12 days on board. NO request for feedback on electronic card. "Guinea pigs" often get compensated ; don't know of any "guinea pigs" that pay $2ooo/day for the experience. Tell us about how Regent is receiving/evaluating feedback.
  6. Let's remember WHO caused all this - REGENT!
  7. jeb_bud posted above "I like the idea of using my own phone and earbuds to listen to the guide. The technology is still in its infancy and hopefully they will make improvements in future versions. Our CD on Scenic was happy to receive constructive feedback and will forward it to the people who can do something about it. Probably the same is true on Regent." I too liked it when it worked on Regent! It worked on 1 of 3 my Regent excursions where it was available. Otherwise, its a MAJOR distraction to the operation of the excursion! I object to paying Regent goodly sums to be a test subject. During our September cruise on Explorer, absolutely NO ONE asked about our excursion experience with the excursion phone system; NO question about the experience on the new electronic Comment Card.
  8. Marc, your "rant" has had me thinking. On our recent cruise we were invited with another 2 couples to dinner with the CD , David Niven. It was VERY ENJOYABLE more so than the 2 dinners that we've had on other cruises at the too-large Captain's Table (one Captain sent his Staff captain in lieu of him). On an earlier cruise, I noted that the Staff Captain was a Bulgarian and asked the ship's Concierge if we might have dinner with him somewhere. It was arranged for Chartreuse and the Staff Captain brought another Bulgarian officer with him. The Bulgarians knew (or knew of) many of Mary's Bulgarian friends - an unexpectedly enchanting dinner. Your (probably tongue-in-cheek) "nor Doctor and Nurse" really peaked my curiosity! Does the Doctor (or Nurse) ever get to have dinner with the quests? The trusted medical care is the reason that we only now cruise on Regent; we would love to dine with a member of the medical staff. I'll try on our next voyage - Splendor in February 2020. PS: My Trivia has greatly improved BUT so has the competion! Jim C
  9. We got off in Barcelona on October 7th. Had the best entertainment ever. Your CD/Ast. CD should be Lorraine /David - an awesome duo.
  10. Just back from our cruise plus a day on our own in Barcelona; want to report on our great experience in Barcelona that might appeal to even those that have been to Barcelona several times. We have been to Barcelona maybe five times. Once for a week in the 1980s and several one- days with Regent. In my youth (ancient times), I scaled the first tower of Sagrada Familia; but our Regent excursions only toured the outside. We wanted to see inside. So: I got timed -entry tickets from the Sagrada Familia web site for 12:30 on the day of disembarkation. Tickets become available about 2 months in advance. I booked the tickets with an English Guided tour included (see experience below). Disembarkation was fabulous. Luggage for our “independent arrangements” was dockside before 8:30; easily retrievable; porter available (we had 4 big bags and 2 carry-ons). Taxis just outside of terminal baggage room with larger size taxis plentiful. Fare rate posted on window of taxi with supplements for cruise port and for luggage. Stayed at Ayre Hotel Rosellon at 1 block from Sagrada Familia. Very nice, modern hotel with SPECTACULAR roof top bar – I felt like I reach out and touch the towers. Sat there in awe in the late afternoon and watched the cranes lower really big pieces of granite (?) into place on the towers. Advance tickets still require you go through rigid security (like the airport but shoes allowed on). We got in line and arrived at security entry at about 12:13 (for 12:30 entry) and we told to get out of line and wait. Lesson Learned: line moves fast; once inside, you can stay as long as you wish (I think a two hours or so visit is plenty for most people). I had brought our receipt for the tickets – NOT sufficient! Bring the E-ticket (or a paper copy). We had a 5 to 10 minute wait before security while our receipt was converted to a ticket. KEEP the ticket throughout the visit. We wandered inside before our English tour began. This is NOT “Another Bloody Church” – we were in AWE! Clean, neat, vast, modern and something interesting everywhere I looked. Bring binoculars. Our 55 minute, English Guided Tour was “okay”. Guide spoke good English and we were provided whisperers. But, I’d now recommend using the Audio Tour. We subsequently visited the Sant Pau Art Nouveau site – about 3 blocks from Sagrada Familia up a pedestrian street. Sant Pau is a renovated hospital site of about 9 buildings, which as they advertize are “jewels”. Bring your best camera; weather permitting, you won’t believe the photo ops. See www.santpau.barcelona.
  11. The Rest of the Story – I posted much of our observations/opinions above but we have a little more to add. What We Loved (in No Particular Order) The Captain and his Staff for taking us safely though rough (for me the “not a good sailor”) seas. Also for adjusting to the loss of the 2 Tender ports by getting to Bordeaux and Bilbao quickly so we had an added day in each. Our Cabin Attendants for quickly making our cabin pristine after I made a mess by getting sea sick. The crew for their smiles (as usual) and especially for the BEST EVER Crews Capers - I had a sore hand from clapping. All of the above for my Birthday celebration – you are forgiven for embarrassing me. The itinerary, all ports and excursions were interesting; most were sensational. The CD, David Nivens, for not only his terrific show but also his organization of our BEST EVER entertainment on Regent. Our fellow passengers for their camaraderie at our shared tables. Our Trivia teammates who are not only smart but also gracious as evidenced by staying through my 2 ½ hour Birthday Dinner. Lunches in P7 and Chartreuse with DW – about the only time that we eat together alone ANYWHERE. The optional array of delicious food choices in Compass Rose The Marine Biologist Lecturer – Dorris Welch a “font of practical knowledge” and provider of great visual/audio presentations. Disappointments (in Order of My Angst) The Regent test of a possible excursion audio system – I object to being a “guinea pig” for such a poorly thought out project. We had a “disorderly” discussion by some passengers on an excursion bus about this issue. The threadbare Grand Staircase, which signaled to me a lack of care by Regent. The inadequate training of some new waiters and sommeliers (I assume they were new). Lots of glitches, which were adequately corrected, but shouldn’t have happened. Requiring the Cruise Evaluation to be completed before disembarkation.
  12. Now home; over jetlag (almost); and "taking care of business". Have read all the recent threads and starting to develop "the Rest of The Story" about our very enjoyable cruise. Sorry, but I'm going to hit you (figuratively) between the eyeballs first! The musings about the Grand Staircase rotation, discussed in posts above, had me looking at the staircase up close. WHAMO - almost on every step the carpet was threadbare! No, not just worn; I could see the base thread patterns. I would be embarrassed to tears to have such in my home - let alone on the "most luxuriou ship every built". yes, I realize that Explorer is going into drydock soon BUT I don't accept that as an excuse for Regent disregarding its customers senibilites (and perhaps safety) by not replacing such soon after detection. Yes, I told Regent on my Comment Card which supposedly "will be shared instantly with the on board leadership as well as our Corporate Office in Miami".
  13. Have done 4; 2 on Mariner and 2 on Explorer. I'd choose Explorer which is GREAT for sea days - lunches in P7 and Chartreuse; larger standard cabins, and spacious verandahs (afternoon naps) - plus maybe a sensational Sunday Brunch.
  14. No different; the work of Luis Domenech. Visit www.santpau.barcelona. Jim C
  15. Just back from our cruise plus a week on our own in Barca for a day and the rest in Paris. We want to report on our great experience in Barcelona that might appeal to even those that have been to Barcelona several times. We have been to Barcelona maybe five times. Once for a week in the 1980s and several one- days with Regent. In my youth (ancient times), I scaled the first tower of Sagrada Familia; but our Regent excursions only toured the outside. We wanted to see inside. So: I got timed -entry tickets from the Sagrada Familia web site for 12:30 on the day of disembarkation. Tickets become available about 2 months in advance. I booked the tickets with an English Guided tour included (see experience below). Regent disembarkation was fabulous. Luggage for our “independent arrangements” was dockside before 8:30; easily retrievable; porter available (we had 4 big bags and 2 carry-ons). Taxis just outside of terminal baggage room with larger size taxis plentiful. Fare rate posted on window of taxi with supplements for cruise port and for luggage. Stayed at Ayre Hotel Rosellon at 1 block from Sagrada Familia. Very nice, modern hotel with SPECTACULAR roof top bar – I felt like I reach out and touch the towers. Sat there in awe in the late afternoon and watched the cranes lower really big pieces of granite (?) into place on the towers. Advance tickets still require you go through rigid security (like the airport but shoes allowed on). We got in line and arrived at security entry at about 12:13 (for 12:30 entry) and we told to get out of line and wait. Lesson Learned: line moves fast; once inside, you can stay as long as you wish (I think a two hours or so visit is plenty for most people). I had brought our receipt for the tickets – NOT sufficient! Bring the E-ticket (or a paper copy). We had a 5 to 10 minute wait before security while our receipt was converted to a ticket. KEEP the ticket throughout the visit. We wandered inside before our English tour began. This is NOT “Another Bloody Church” – we were in AWE! Clean, neat, vast, modern and something interesting everywhere I looked. Bring binoculars. Our 55 minute, English Guided Tour was “okay”. Guide spoke good English and we were provided whisperers. But, I’d now recommend using the Audio Tour. We subsequently visited the Sant Pau Art Nouveau site – about 3 blocks from Sagrada Familia up a pedestrian street. Sant Pau is a renovated hospital site of about 9 buildings, which as they advertize are “jewels”. Bring your best camera; weather permitting, you won’t believe the photo ops.
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