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Tlbecker1

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Everything posted by Tlbecker1

  1. We have also had several changes to flights, but they always make it right for us. I am so sorry that this happened to you and I hope you are able to get it all sorted out, so that you can enjoy your cruise.😀
  2. Absolutely! If there is a cancelled flight they will look for a new one for you. Also, if you happen to cancel your cruise they will not charge you.
  3. The loyalty ambassador can update it in the system manually, just make sure you stop by and ask. 😀
  4. You are so welcome! Enjoy your cruise and try to not stress. We always do the Binax emed tests, they have been the easiest for us.
  5. Questions Q Where should I go to get a pre-cruise COVID-19 test? What types of tests are accepted? Where do I submit the results? A Accepted Tests for Guests Sailing from North America (U.S., Puerto Rico, Canada) Below are details about which tests are accepted to board the ship. The type of test you need for your cruise, as well as the testing window, can vary depending on your vaccination status. If you are unclear on test requirements your for your cruise, visit our main COVID-19 testing FAQ to learn more. Accepted Types of Tests and Results There are two common types of diagnostic COVID-19 tests A molecular test, also called a PCR test or NAAT test – our testing requirements call this a “PCR test” An antigen test, also called a rapid antigen test – our testing requirements call this an “antigen test" The test must be supervised by a health professional, such as a doctor, pharmacy technician, public health worker, or telehealth professional. Telehealth testing at home is only accepted for vaccinated guests, and only when it is conducted under live video supervision. Learn more about acceptable telehealth tests including our home test kit. You must receive a valid results document from your test provider that includes the name of the lab that processed the test, the lab’s CLIA Lab Number or Certification Number, the address of the lab, your name, the date the test was taken, type of test, and your negative result. This can be a printed document, email, or telehealth app notification. Fully handwritten doctor’s notes (such as those written on a prescription pad) will not be accepted. Minimal handwritten components (such as a check mark on a “negative” box) are acceptable as long as the other required information is printed on the document. Tests We Do Not Accept Antibody tests are not accepted, as they do not detect a current infection. Home test kits that are self-administered at home, and not supervised live by a telehealth professional, are also not accepted. Supervised telehealth tests are not accepted for unvaccinated guests – only for vaccinated guests. More on Abbott Brand Tests We get a lot of questions about Abbott tests, the most commonly available COVID-19 test brand. Here’s what’s accepted. Any Abbott brand test administered on site by a pharmacy technician or other health professional is accepted. This includes the common Abbot ID NOW test administered by many pharmacies. The test provider must provide you with a proper results document (no handwritten notes). The Abbott BinaxNow COVID-19 Ag Card Test, which is taken at home and supervised by a telemedicine professional, is accepted. It must be taken under live video supervision. Learn more about our Abbott telehealth home test kit. The Abbott BinaxNow COVID-19 Antigen Self-Test, if taken at home and not supervised by a telehealth representative, is NOT accepted. Where to Get Your Test COVID-19 testing is very common nowadays. Most local pharmacy chains offer it, and most county or state websites can help you find a local public testing site. You can also go to a doctor’s office, diagnostic lab, or telehealth provider to get your test. For example, Quest Diagnostics offers appointments at over 1,500 locations in the U.S. with testing at no cost if you are eligible. For sailings that require a pre-cruise test, you will be asked to take the test no more than 2 to 3 days before your sail date, depending on your age and vaccination status. Learn more about how to calculate which days you can take your test. Make sure that your selected test provider can provide you a valid results document in time for your travel. Providing Your Results On Boarding Day You will present your negative test result at the terminal upon boarding. Print out your result if possible for easy access, as you may need to present it at various points. We will also accept a valid results document presented on your phone. If you get a positive test result on your pre-cruise test, please call us at 1-800-256-6649 so we can rework your cruise plans.
  6. No, I haven’t but we still had a great cruise. Enjoyed the views, wildlife and hikes that we have done.
  7. Enjoy! We did 4 cruises on Ovation last year and had the best time!
  8. We did 4 cruises last year out of Seattle and had the best time on the Ovation. We are doing B2B on Quantum this year at the end of August. We love them and it is a nice change from all of the cruises that we do in the Caribbean.
  9. When I submit mine, it usually happens within 3 days. Here is the form: https://rclshareholderbenefit.questionpro.com/
  10. We also loved the Odyssey! Quantum class is our favorite class of ships. Enjoy!
  11. I honestly thought it also had something to do with points. We were on B2B on the Brilliance and were allowed in the Concierge lounge, but not all diamond +’s were? Maybe different rules for each ship and sailing? I never asked.
  12. Is Jennifer Hart still playing the piano in the Schooner? We really enjoyed her too!
  13. Too many people have posted about not getting their results on time and appointments cancelled. So much less stress to do it from home whenever we want to and get the results immediately. It just isn’t worth it to us. We always have to travel a distance to get to any port and I want to have plenty of notice before boarding a flight.
  14. But for underwear, socks and workout clothes we are so happy to have them!
  15. We just do the emed tests. No appts. And no added stress!
  16. Sorry, that aren’t any more annoying than folks face timing….
  17. Please don’t change. Do whatever makes you happy! 🙃
  18. Our transfer was to the train station and we left at exactly 7:30.
  19. When we were on Brilliance it listed 7, but if you can’t even get off until 7, that wouldn’t work. We were on the first and second cruise starting out of Ravenna for the season, so hopefully things have improved. Hopefully, someone that just completed it in the last couple of weeks will have more current information for you.
  20. We did B2B on Brilliance and I am going to bet that will not make your favorite list.
  21. You can do that on the 2nd cruising day at Guest Services. 😀
  22. We just returned from Ravenna to the states at the end of May. The ship shuttles run every 1/2 hour, starting at 7. There isn’t much to see or do in Ravenna and I was thankful we only had 1 night there. We flew into the Bologna airport, but we didn’t leave from there. Enjoy your trip! We sure did!
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