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cometjr

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Everything posted by cometjr

  1. Wow, thx for the detailed instructions. I wish I had known this when we sailed in July. I couldn’t get it to work and it was not easy to access the ports.
  2. All Apple air rag accessories/holders will fit medallions but not all medallion accessories will fit air tags.
  3. We leave the 8th and haven’t been assigned yet either. Glad to hear you did finally. Have a great cruise!
  4. I found this via a quick google search. For pre-cruise purchase ONLY through the Cruise Personalizer. The package is not currently offered on Diamond, Emerald or Golden Princess voyages departing from and returning to Australia and New Zealand.
  5. I just ordered mine yesterday for my cruise. How far out are you from your cruise date? I remember reading that you have to purchase at lease 4 days (I think) out. Edited to say I just reread your post and saw your cruise is in Oct. I found it under my booking on website, under onboard services, then beverage packages and scrolled to the bottom.
  6. Thx for the info. Do you know what the cost is if you don’t have plus or premier package? Also, can you let me know if it’s available at certain bars other times of the day? Thx!
  7. Hi, does anyone know if they have smoothies on Caribbean Princess? And if yes, where can I get it on the ship? I've only seen juice bar and mocktail menus. Thanks for your help!
  8. I wouldn’t consider $70 to be a small amount. I hope you get it straightened out.
  9. Were these double charges showing up on your account while you were on the cruise or only after you debarked?
  10. When I booked, the only cabins available for my category were guaranteed cabins. I was told I would be guaranteed a cabin, but I just wouldn’t know where. Are you saying that there’s a chance I may be denied boarding?
  11. That’s great to hear! I’d love to know how you contacted them. Thx!
  12. I haven’t had a need to contact Princess corporate. However, I obtained this contact info from a very reliable source. I’ve used this source to find someone at corporate for other major companies (i.e. Dell, PNC, Kohl’s) when I needed help with an issue that the usual customer support couldn’t handle and I’ve always had favorable outcome in a matter of days. My recommendation is to be as specific as you can, provide documentation if possible, and be cordial. Good luck!
  13. I'm not sure what list you are referring to but this is what I found: Primary Contact Collin Steinke Director, Customer Relations csteinke@princesscruises.com Secondary Contact Lorna Warren Vice President Guest Services lwarren@princesscruises.com
  14. The advice that was given to me that has worked well is: do not write to all contacts at once. Start with the senior customer service contact, tell them the issue, and give them a week to respond before writing to the next person. And do not start by writing to the CEO as this could severely limit your ability to resolve your issue. Good luck!
  15. Collin Steinke Director, Customer Relations 24305 Town Center Drive Santa Clarita, CA 91355 csteinke@princesscruises.com
  16. I think I can picture what you’re talking about now. You also said on your original post that you would avoid this type of room in the future. Is there a way to do this when you choose a guaranteed inside stateroom or do you mean you would not do a guaranteed room in the future? Thx.
  17. Hi, we also booked a guarantee inside stateroom on this ship. Do you have any photos of your room? I'm just trying to picture the room setup. Did one of you have to sleep in the bunk bed or was the bunk bed just in the way? Thanks!
  18. I would try asking your TA or if you didn’t use one, call Princess. You can’t do it yourself but an agent might be able to help.
  19. Just to clarify, when I used the term "murphy", I meant does the bed platform for the bunk bed fold up into the wall and then flip down if the bed is being used (for when there are more than 2 people in the cabin)? Or are the bunk beds permanent fixtures? We also have a guaranteed inside stateroom for 2 and trying to figure out what OP meant by "our room ended up having large bulkheads with bunks". I just don't want to bang my head on bunks that are not being used since there are only 2 of us. I hope I'm making sense. Thx!
  20. So did your stateroom have twin beds and bunk beds? Were the bunks like murphy beds? Thx!
  21. Hi, we will be taking our first Princess cruise on Caribbean Princess this summer. With 16 cruises under your belt on this ship, can I message you with some questions? Thanks!
  22. Does anyone know if I can change my payment method after the cruise has been paid in full, meaning can I go back and use gift cards to pay for the cruise and get the money refunded back to my credit card? Thanks!
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