laurieb
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Everything posted by laurieb
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Actually, your TA should have received an email two days ago…
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Hello Carol Cabezas (CEO), What on Earth is Going On?
laurieb replied to Marylebone37's topic in Azamara
You are really being a bully towards Azamara. Why do you feel you need to act this way? -
We've brought several bottles home with us with no issues
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We have brought wine back, no problems at all.
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As I recall, if you chose to lift and shift and get the bonus allowance on a new cruise instead of taking a refund at that time, you were pretty much locked in to the cruise you chose to take instead of the refund. I assume that both you and your TA have the paperwork from the lift and shift with all the terms and conditions.
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So, did you rebook a cruise that was canceled due to Covid for December 23 but then canceled it in January and you’re trying to get it refunded?
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Your TA should be aware you say on another thread here you’ve paid 5000.00 towards this cruise; why so much more than the deposit?
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Have to ask, if your canceled cruise wasn’t supposed to sail until December this year, why did you pay so much more than the deposit?
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Did her TA call and ask, or just assume? Last year a friend who booked solo added a room mate and the cost didn’t increase.
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Your TA needs to contact their BDM.
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We’ve cruised with them 7 times post Covid with 4 more booked so far- 2 booked since the conversation. Besides the supply chain issues that every cruise line experienced, we haven’t seen any decline. Their high standards are very much intact!
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Had your TA tried to run it through online before calling Azamara? Is it possible that it had gone through? There were only a handful of days that online payment was not possible and that was back in March.
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Bitters and Brussels sprouts, really?? That’s what you would base your opinion of dropping standards?
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I think actually RCCL was entrusted with your air funds; blame needs to be put on the original source, perhaps pressure needs to put on them to get these air issues resolved.
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This is exactly what I was thinking. Blame RCCL for this, not Azamara. RCCL has done nothing to assist in the smooth transition away from them. We have no idea what kind of barriers were set in place by RCCL regarding the data transfer. Maybe a little (or a lot) less criticism and more support and patience is called for...
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Sales books, yes, but not the big beautiful brochures that the cruiselines used to produce. You may be able to pick the odd one up at an agency, but even travel agents' access is limited these days.
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If your next cruise is in the same cabin or same section of the ship, you are no longer required to do the safety drill again.
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They, like many other cruise lines, have gone to digital brochures only.
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Thank you! 6091 has the combo so I was hoping this to be the case
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Is there a current link to the spreadsheet? Trying to find out if 6088 on Onward is a shower or a conbination. Thank you!
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My suggestion would be to contact a travel agent, give them an ideas of what you want. Your TA can see what staterooms are available. It costs you nothing more to book with a TA than directly and then they are the one who resolve any issues that may come up, take care of your payments getting submitted, etc.
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Azamara’s new platform is the same one that Explora uses, along with several other cruise lines. I’m sure that once the bugs are fixed, everyone will be able to view current availability.
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That’s what TAs do! It takes at most 5 minutes. If your TA can’t find time for that you need a new TA Give the change over some time.
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Very well said!!
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Any Helpful Tips for Booking Airline Flight Round Trip to Venice
laurieb replied to Travelingwithstyle's topic in Azamara
If you don’t already have one, find a TA that works with airline consolidators. Maybe consider a different airport to fly from, like MIA. Maybe not as convenient to get to, but you may find more airline choices. We live in Tucson, and travel to LAX to fly to Europe because there’s more choice and better prices
