It does not seem to matter which ship line or tour company you travel on you usually will encounter some blips. You have to go with the flow. We took a Tauck tour and cruise to Antartica. Yes they used Ponant. The food, veggies in particular were tasteless. Oceania is definitely stronger when it comes to food. We mentioned to the tour director while on board that we were disappointed in the food. They had a meeting with the chef and management and it did improve. Now there appeared to be a class difference on the ship. If you were from France you got all the choice times for the excursions and if you were from North America, not so. I actually presented to the ship officer a tally of who went at what time for excursions and for the very last day of excursions improvements were made. If you are polite with your complaints they will try to solve them. To travel in post Covid times, you have to roll with the blips and count your blessings that you can still travel