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About Rabo

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    Cool Cruiser

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    Pikesville, Maryland
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    Travel & food
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    New Zealand

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  1. It appears that much (not all) of the negative comments over the past few months toward Azamara should have been directed at travel agents. I guess we were lucky. Our TA took care of everything efficiently, and facilitated our getting FCCs and refunds promptly. It’s a shame that we cannot mention travel agents by name/company here. It would be a great place to share both good and bad experiences with our fellow travelers.
  2. We were on the “extended” March 2 South America cruise on the Pursuit, arriving home on March 30. When the issues began with Chile and Peru closing their ports, we had been told we would receive 50% of our cruise cost as a FCC and 50% as a credit to our form of payment. On April 5 we received what I believe was the balance of the OBC we had; on April 17 we received our FCC emails/certificates; on May 2 we received what I believe was the unused port fees; and this morning the 50% refund appeared on our credit card account. I am in the United States. Neither my travel agent or I had contacted Azamara regarding any of the credits.
  3. Denise, Your contributions to the forums have been too numerous to count. I could never have maintained the composure and self-control that you have exhibited through the many confrontations here. Thank you so much! Jerry
  4. I would be thrilled if the 70+ physician letter requirement was lifted for CLIA member cruise lines, but I would wait until I see verified information that this so before posting it as fact.
  5. Can you point us somewhere that indicates other CLIA members have lifted the requirement?
  6. Just received this email from Azamara . . .
  7. I believe there were two Chilean passengers and four Chilean crew members who were picked up by a "pilot" type boat off the coast of Valparaiso.
  8. I was on the March 2 Pursuit voyage. My glasses aren't rose colored, they are very clear! Our story should be told. I will be sailing with Azamara again.
  9. Please correct me if I am mistaken, but I believe that the 70+ physician certification is something that all cruise line members (over 50 . . . https://cruising.org/cruise-vacationer/cruise-lines) of CLIA (Cruise Line International Association) are requiring. Viking is one of just a few of the major lines not a member of CLIA.
  10. I'm a 70+ . . . I have three cruises (two on Azamara) scheduled between October and February. I'm going to continue to be optimistic about travel plans! Jerry
  11. Please keep up posted. Scheindel and I are praying for a speedy recovery.
  12. We’re on the Pursuit (a healthy ship) somewhere off the west coast of South America, north of Lima. Our 21 day cruise was supposed to end today in Lima. We missed most of our ports, and our destination is now Miami. Our debark date is tentatively scheduled for March 30, but that is dependent on when we can transit the Panama Canal. We are being entertained, well fed, and well hydrated 🤣. Life onboard everyday is like life onboard on a normal sea day. Captain Carl has told all of us that no one will be stranded! No one will leave the ship without having flight arrangement to get home. Kudos to Azamara.
  13. We are both anchored offshore. Neither is docked. The Pursuit is in the process of being refueled. We’re being “refueled” onboard 🤣
  14. We are still anchored off of Valparaiso, waiting to be refueled. The Eclipse is also still anchored here waiting for their refueling to be completed. Passengers who made independent flight arrangements are being provided free satellite phone connections to contact their travel agents and airlines. Computers with free access have been set up in the Drawing Room and the Guest Relations area, in addition to those in the Card Room for the same purpose. Azamara is doing everything possible to keep the “cruise experience” as normal as possible. We are eating, drinking, lounging by the pool (now that we have warmer weather), and entertainment continues. Pursuit staff, crew, resident and guest entertainers, and Miami are being great!
  15. Earlier today, Captain Carl announced that we would probably be refueled tomorrow (Wednesday) afternoon. We’re still on target to arrive in Miami on March 30.
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