tgg

I usually get 7-10% of the net price (excludes taxes and fees) of the cruise price back in REFUNDABLE onboard credit. Sometimes, I just get a check after the cruise instead. But I'm in the US. I know some of the posters here are from the UK; they've explained that their rules covering travel agents are very different from the US. Sorry I can't help you.

Shop around on the internet. Then book with a travel agent.

- On a recent B2B cruise, my onboard credit DID roll over to the second cruise. - There is no pressure to spend refundable credit. - You can easily use OBC to prebook excursions. When I couldn't make this work on the website, I called Azamara directly and got it done with no problems. - I've used OBC for faster wi-fi and for specialty dining when I wasn't in a suite. - I'm not a spa person, but you can use OBC there. - I've never bought any of the packages.

All's well that ends well.😄 My $200 Refer & Receive gift card arrived in my inbox this morning. One of the conditions is that you can't use it to buy more than $200 and pay for the rest another way. I went online to my local supermarket's website and bought a $200 gift card. It will be mailed to me and I can use it easily with no concerns about the amount that is left. Thanks to Reid Esterson/Executive Resolution Specialist for your persistence.

Two weeks since my last post here on this topic. Hope springs eternal. It sounds like Reid Esterson is following up on this. Here is today's email: Hi Toni, I wanted to circle back with you regarding this gift card. I do have you on our sheet for follow up with the gift card company. As soon as I get confirmation from them, I will be sure to reach out via email. I do hope to have an answer this week. I sincerely apologize for how long it has taken to get you your reward. Please know that I am advocating for the guest and will follow up once I hear back. Best wishes, Reid Esterson / Executive Resolution Specialist

Guess the part I have a problem with is 3. Once your Shore Excursions are booked, navigate to the payment screen and click “Cancel" It may work but it sounds strange.

Why do I have the feeling that these instructions were written in a foreign language - and then translated into English by someone who was proficient in neither.

That's what worked for us in December 2023. Although we booked through a travel agency, there was no problem booking our shore excursions directly with Azamara by phone. Of course, it SHOULD be possible to book on Azamara's web site using OBC. Until then, a phone call will work.

I can assume that the left hand doesn't know what the right hand is doing - OR - I can assume that Azamara is testing various offers to see which one is most appealing to consumers. Consumer goods companies do this all the time.

I sent the requested email addresses and reservation IDs and got this email today: Thank you for providing me this information, Toni. I’ll be sure to add you and Alan to the program. I’m going to send your information to the third-party vendor on my next batch email to them Best wishes, Reid Esterson / Executive Resolution Specialist

Sorry to hear it wasn't, once again, on the regular menu. It had been the highlight of Aqualina on past cruises.

An update on my mini-saga on trying to receive the Refer & Receive $200 Visa card. I'm happy that someone at Azamara with a great title is following up on this.😃 I received this email yesterday: Hi Toni, Please provide me with the email addresses and reservation ids. Best wishes, Reid Esterson / Executive Resolution Specialist

I responded to a poster who lives in the US.

Earnings from a savings account are taxable.

If you think that certain crew members have been outstanding, write about them in the survey you receive. Try to be a specific as you can. These customer comments make a big difference in crew promotions. I'm told that positive comments are read at crew meetings. So if someone has been outstanding, reward them with your praise.

I should probably call this post a "lack of progress" report. Azamara has sent me an email acknowledging our friend's booking - but neither of us has received the $ 200 Visa card. Stay tuned. Watch this space.😎

Just two suggestions: 1. Use a travel agent whose job it is to take care of things like this. 2. Hang up and call back and speak to someone else. Let them tell you how the calculation was done. You should be sure to subtract the taxes/port charges/fees because this kind of offer is on the net price. You should not have to "support" your understanding of an offer.

If the amount of the discount was not what you expected, why didn't you question it when you called?

Our upcoming booking is a CC suite and we got it.

As I understand this, if the solo fare is 150%, it means that the solo passenger pays an extra 50% of the fare. So if the solo fare is 100%, it would mean that there IS NO extra fare to be paid. Of course it would be clear to everyone if they simply said NO SINGLE SUPPLEMENT. I could be completely mistaken.😉

No need to get all done up. The clothes you describe will be just fine.

There's a WAVE season promotion that started yesterday.

Thank you. Your words really touched me.❤️ If we don't care "for" and "about" each other, who will?

I guess it was inevitable. My husband John has tested positive as well. We have a pharmacy that will deliver, which is good because Sarasota is expecting a big storm in a few hours. Our wonderful friends have made sure we have lots of food and treats in the house. It would be nice to feel like eating again. All in good time, I guess. Thanks to everyone for your care and concern. We did get to see lots of great people on the cruise.

Azamara was notified. But knowing this board, I think Agung might find out more quickly from a Cruise Critic board member.