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tgg

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Everything posted by tgg

  1. tgg

    OBC Issues

    We chose the excursions for our December cruise on the website. The dollar amounts of OBC were not showing. I called Azamara today and got our OBC applied. I will have our final invoice with us when we board - just in case.
  2. Same here. Paid in full. Excursions show as booked but no payment option appears. With more than enough OBC to cover them all, I'm wondering what the next step is.
  3. I'm sure you don't want to risk being denied boarding. Renew now, while you still have time.
  4. We also had no problem getting b2b OBC applied when we booked the second cruise. Our travel agent was able to get this done for us.
  5. I guess we just need to understand their definition of soon. (This has been on the website for weeks.)
  6. Thanks for the advice. We'll call rather than deal with the web site.
  7. I asked my wonderful TA to straighten out a pricing problem with Azamara. It got done, and she got a written confirmation. She sent me this email at 12:20pm: "OMG I am still on hold with Azamara, been on hold with them since 10:00 am this morning trying to fix pricing."
  8. I agree with you that Azamara is making it very difficult to access available cabins. I find it easy to get this information by looking at the websites of a couple of US online travel agencies. Can you do this from Canada? Someone mentioned that they use a VPN to do this. ( This is beyond me technically,) If you post the sail date and category, I'd be happy to check for you. (We've had rain, rain, rain so I have lots of free time.)
  9. Call Azamara and ask them to email you a complete shore excursion list. This works in the US. (I don't know if you're in Manchester England or in New Hampshire or elsewhere in the US.😃)
  10. I'm assuming the bid prices depend on the class of cabin you're booked in. The thought is that it would cost more to move from an inside to a CC than to make that move from a balcony cabin.
  11. Blu went from wonderful to acceptable to mediocre - and we haven't sailed Celebrity since. That was 5 years ago.
  12. Heike Berdos set a standard that few Hotel Directors can meet. She is missed.
  13. I think it's at 15 night cruise sailing on July 21, 2025. Reykjavik Iceland to Montreal. There's an overnight in Newfoundland.
  14. tgg

    Spa Deck Pass

    Many of us who had booked CC Suites were unhappy to find out that something we had paid for was "discontinued". I guess there were enough complaints that it was restored.
  15. Phil, we were in a small suite on deck 8 when we sailed on Onward in December. The outlet for John's CPAP was right next to the bed. I don't know if the bedside outlets in the standard balcony cabins were replaced.
  16. A CPAP machine typically consumes 30 to 60 watts without a heated humidifier at a usual pressure level of 7 to 12 cm H2O. The power consumption of CPAP machines can reach 70–100 watts when heated humidifiers are used in higher-pressure settings. The fairly fat cord Azamara provided was adequate.
  17. In the good old days of dinner with the captain, it was cocktails in Mosaic, followed by dinner in the main dining room. The wines being served with dinner were special. We still have photos of the group posed on the stairway between decks 4 and 5. More recently, we were invited to the captain's quarters for cocktails before the dinner. It was a treat to see part of the ship we wouldn't have seen otherwise. Dinner conversation was interesting and lively and we met some great people. For us, it would never be too early or late for us to say yes to the captain's invitation to dinner.
  18. We haven't sailed Journey in several years. I remember that they brought an extension cord that had to be laid across the cabin to an appropriate plug. It was taped down across the floor. The taped cord was an inelegant solution, but it worked. We emailed special needs and the extension cord and distilled water were in the cabin when we boarded. Someone who has sailed Journey more recently can probably tell you if the plugs near the bed have been upgraded.
  19. Oceania is clear? HA! On our Lima to Miami cruise, Oceania provided a free shuttle to an area considered dangerous. The police there advised us not to walk around that area on our own. All the ship's tours in Lima had been cancelled and everyone who wanted to sightsee in Lima had to take a cab from the dropoff point, which was near nothing. Many people simply got back on the shuttle and spent the day on the ship, which was docked in an industrial port.
  20. You can take refundable onboard credit in cash OR it can be credited to your credit card. I'm aware that I will lose the credit card rebate on that amount. Our TA doesn't do rebates.
  21. I'm sure if sales don't meet expectations, you'll see Azamara OBC's reintroduced and prices drop. We always get between 5% and 10% in refundable OBC from our TA.
  22. We've had problems like this on Oceania, which is why we cruise on Azamara more often. As far as contacting the Hotel Director: you go to Guest Relations and let them know you'd like to meet with the Hotel Director.
  23. I'd like to know too please. Many of us long time Azamara customers are now having serious concerns with reports like these.
  24. Mrs. Miggans, I'm shocked and amazed that the Hotel Director didn't get your husband a full refund within 24 hours. All participants should have received a nice letter of apology and a full refund within 48 hours. Who was the Hotel Director?
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