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LMHSRN

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Everything posted by LMHSRN

  1. Wanting to book a hotel with a view of the cruise port. How was this facility?
  2. You were assigned an accessible cabin, you did not specifically request it. That is different from what the poster is asking.
  3. I think you need to adjust your medications. I got the answer I was searching for. He clarified and verified the RUMOR I was attempting to verify. I think David showed me with correct information which I shared. Obviously you have a problem with that information being shared. Get over it!
  4. Oh wow! Clearly you got up on the wrong side of the bed today. There was nothing rude about attempting to clarify a rumor. Obviously this change does not effect you.
  5. Thanks for your replies. Only thing constant is change....
  6. Can someone tell me what exactly they received with their Alcove experience. Some say bottle of wine/Vodka and some say nothing but water and 4 beers. What kind of charges are there for picnic lunches, etc.? Thanks in advance
  7. Agree. Why degrade the staff any more than they already have.
  8. Having booked my SS several months ago (9 to be exact) it is real disappointing to have a product I have booked, based on the offerings, that has now changed. Lack of communication from Celebrity along with their new management tactics have made for an uncomfortable feeling of trust for this Company. It amazes me that a contract only works one way. They can change things but God forbid you need to change something. Then it is nope, can't do or sure, for a fee. The honorable thing to do for any company is to give notice. Give a future implementation date (for bookings beginning.....) and then make the changes. You need to give folks a change to accept the new changes without changing what they have already paid for, Oh well, there are other cruise lines also making changes. The difference is they are communicating this to their customers.
  9. Your not funny and you only cause more confusion to the threads. Your comments cause a lot of gllom and doom themselves with miss-information. How about only relative comments.
  10. Intuitive Service Butler Dedicated pre-cruise Retreat Concierge. Call 1-877-RETREAT. Onboard Retreat Concierge Priority check-in, departure, and port tendering/boarding* Reserved theater seating on Evening Chic nights *Priority tendering/boarding not available in some ports. I see this is still being advertised, even as of today.
  11. I think you need to reevaluate the dosages because they are obviously not helping you. Maybe a DOSE of reality?
  12. If you use OBC on the slots, you can not cash it in. I just goes right back on your account. Once you have exceeded your OBC purchase, then any extra can be cashed out.
  13. No your not. How many posts have you had since 2016?
  14. Your kidding right? OMG some peoples children.
  15. On-Line chat with David today at 13:50 eastern time. Question: Have you done away with Butlers in Suites? David: I'm not sure I understand your question. Please provide additional information. Question: Have you eliminated Butlers to Suite Guests? David: We still have Butlers for our Retreat suites. However, as of August 15th, butler service for all Sky Suite butler's will be replaced by the Dedicated Retreat Team. Question: So will be be getting a refund if sailing after August 15th in a Sky Suite? David; For that, you would have to reach out to our Service Department. They can be reached at 1 (800)556-8209 and Select Option #2 Question: What is happening to Celebrity Cruise Line? Are you becoming Carnival? NO ADDITIONAL RESPONSES FROM DAVID!
  16. Yes, the Celebrity Web Site does have a chat feature. I use it all the time.
  17. Oh wow. Things must be really rough in your country.
  18. Aqua Class is not a Suite. No Retreat goodies or access.
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