It has been said a number of times, that the cruise director makes the difference between a good cruise and a great cruise. We were on a Scenic cruise of the Seine in June of this year. Our cruise director told us that they were instructed that we could read the daily programs on our TV. She said, "I think people like to have the piece of paper in their hand, and like to take it home, so I am printing the daily program. It will be in your cabin every evening". I saw her numerous times go out of her way to make sure that the passengers were safe and taken care of. She would go off the ship to give directions to a taxi driver to make sure that he understood where the passenger wanted to go.