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voljeep

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Everything posted by voljeep

  1. I got a new CVP, talked and emailed to him, got my old fare reinstated (did not get the website price in error) and did get a nice OBC for our troubles. All good, will keep monitoring prices as lots of cabins being shown as available. CVP did state to put cabin on hold, if needed, then contact him. First time I've ever been told that is the proper way for the CVP to get 'credit' for the booking.
  2. we were on the 2nd 3 day. made it to PC on that one. Missed Crooners, and Take 5 just didn't do 'it' for us. Spent more time in Vines as I remember
  3. I "read somewhere" - maybe here on CC, that the language 'credit can not be used in casino' might actually start being enforced. will 'excursion credit' follow - NO EXCURSION, NO EXCURSION CRUISE CREDIT FOR YOU 🤑😈
  4. from what's been reported here ... you can ... at least until Princess states you can't
  5. for all Princess ships - start with Vines, Crooners, and Alfredo's/Gigi's - and keep an aft adult pool and bar as on Grand Class ships. and add a 24 hour Waffle House...
  6. update - got a call from a manager in CVP operations - all good, again - price back to what it was pre 'adjustment' by the CHAT line person.
  7. same for us - wouldn't even mind if it was a little 3-4-5 day to Princess Cay. This would definitely be about the ship.
  8. wow, that hurts ... she missed out on the credit for the $1 deposit I put down. Won't let that happen again ... as I won't be dealing with her.
  9. she can't honor the new website price... and the website for this cruise gets to selecting the cabin, then states 'something went wrong, call ...'
  10. I 'seem' to have a person on now that knows 'maybe' what they are doing - at least I can understand her. She 'escalated' my concerns and stated the Princess website prices have been screwed up all day and not to honor them for new bookings or refares. Again - this person was super nice, just not able to do anything from her end.
  11. 53 minutes on hold - now talking with a Princess 'rep' - put back on hold while he 'checks'
  12. 44 minutes and counting on hold - 'sailing is so refreshing' tumbler getting a workout .. 😉
  13. and yet, we we boarded the CB and went directly to try to book Ultimate Balcony - not available - ok, how about Crown - all booked for cruise - Sabatini's? - first night only this was onboard - not pre-cruise
  14. and of course the "chat" person screwed up my reservation ... and disconnected before I could print the chat it will all work out - it's a game now to me ... $1 deposit on a cruise that looks to be less than 25% full - at least to the deck plans when booking 'plan a cruise'
  15. I've had no problems with this CVP in the past - no real help, but nothing like this - 'she' evened answered a couple of questions concerning this exact cruise a few days ago - no help, but at least answered my questions
  16. I'm on "chat" now and also holding on phone for a rep
  17. no - and not a 'Heather' either .... or even a Karen
  18. I booked a $1 deposit on a weekend when my CVP was not available. Got this email today when inquiring about a price drop and upgrading from PLUS to PREMIER. I would not be able to help you today since I have appointments all day with guests that wishes book cruises with me. Please call 800 774 6237 and speak to a representative since you booked this online. Have a great day.
  19. it will be that way until it isn't.
  20. Coco-Cola - Sailing is so Refreshing tumblers ... we got 2, err 4 on our REGAL cruise in Jan 2022 - we got a comp upgrade once onboard from a deluxe balcony to a premium deluxe balcony just around the corner (separated by a suite) and got the tumblers for both cabins - ship was at 25% capacity. but nothing on our CB cruise over Thanksgiving... but definitely not 'Dodo years ago.'
  21. what reason did Princess give you for cancelling those prepaid reservations?? Lack of staff and the restaurants weren't open to anyone?
  22. $68!! nope, nope, nope - get rid of the electronics - bring back the cage, balls, cards and your dobber. same in the casino - bring back the slots with 'coins' - and your bucket to collect them when you win and 'get off my lawn!'
  23. so, you had paid for these reservations prior to boarding the ship? good news - you have learned that Princess is not up to your cruising standards on your very first Princess cruise so you are not vested in the cruise line.
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