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twincheryl

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Everything posted by twincheryl

  1. Anxious to hear… we have appts on 9/2 and one of the Celebrity FB groups has several people sharing bad experiences with people having their appt times changed during the night and them not seeing the emails and missing the appt. We have only used eMed before and had no problems so hope these are one off issues.
  2. I am in the same boat, only with 10 points from two separate videos. I called on June 14 and after a couple hours on hold/transferred, connected with Jenn in Celebrity Engagement Center. Since I started keeping screen shots of the final screen from PUP activities, she asked me to email her those screen shots. On June 17 I got an email saying that she had gotten the screen shots and forwarded them to Loyalty Dept. Jenn said she would follow and let me know when the points had been added... 30-45 days. Forward to yesterday and I emailed Jenn again to ask her to also look into the point that should have been added on 7/14. We are Elite and will likely never make Zenith, but will get to Elite Plus in a couple of years. Not that there are any great benefits to E+... now it's just the point that if I do the quiz or watch the video it should be very easy for the computer to give me the points. Good luck with your calls if you decide to take a half day to do that... lol
  3. Did you notice if there were taxis or any other transport to/from town? We are not fond of lines or busses… lol
  4. I do hope you will consider emailing Lisa Lutoff-Perlo and say exactly what you did here. I have suggested this to a couple others who were nicely surprised by a rapid response. They need to keep hearing from us… and we can keep hoping for change.
  5. They have always had at least almond and soy at Cafe al Bacio… I usually have almond, but remind them to shake the carton because it settles.
  6. Did the cruise line levy a fee for debarking early? I have read here on CC that has happened to some folks. That would definitely be my plan... We rarely book cruises with more than 2 sea days in a row, so would be fairly easy. That was our backup plan on our May 10nt Pac Coastal to do just that... thank goodness we didn't need to.
  7. Does anyone have actual experience doing this? I might be inclined to prefer quarantine OFF the ship in a hotel or AirBnb rather than a cabin without at least an infinite veranda. No amount of refund to compensate for that would be worth it.
  8. We have started to do that routinely now. Never any cheaper to book R/T domestically and sure makes it easier when you decide that you need to make a change for whatever reason... and there seem to be quite a few reasons these days... lol
  9. Certainly not an issue... it's about 5 minutes long... lol... we've done it while waiting in line to check in... or last time just waited until we were on the ship.
  10. I looked to price check a couple of cruises and both said no cabins available at all… not possible at this point… likely an IT glitch or they’re loading something that went awry… lol… try again tomorrow.
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