kamelia

You're right, you can access certain aspects of your future cruise reservations on Princess.com, just nothing that requires the app to be completed. IMO, incorporating that limitation into the most recent version of the app (new, old, and web) ticks my "fail" box. 🥴

A further twist to this fail: once onboard you can not access ANY future voyages via the app - be that old app, new app or web version - to complete steps that can only be accomplished by using the app, e.g. purchase MedallionNet and DMW reservations.

I learned something new already this morning, thank you! I'll never be able to see another inaugural cruise offer without being tickled by this reference. 🤭

@t&atravel - even following those steps I do not see how to book MDR on the new app, but this could also be because I'm booked on the Sun Princess and there certainly have been a number of comments from passengers who were having issues making any dining reservations on that ship specifically. 🥴

I didn't have a need to check that out during my most recent cruise and have disembarked at this point. We are cruising in September with another couple, and as I know that our bookings were linked on the old app, I looked at the new app just now to see if I could make dining reservations with them (as per your question), but I cannot access My Shipmates, so no joy. It sure would not be an improvement if we'll have to wait until we board to see them as Shipmates to finally make dining reservations, imo. Wish I could have helped with a better answer.

My Shipmates is located under My Profile in the NEW APP, and yes, you need to be onboard to be able to access it.

Nope - JP apparently released the news yesterday that although Princess will be taking delivery of the Sun today, she must remain alongside at the dockyard to allow additional technical work to be completed.

This is odd - I DID get a notification that you had quoted one of my posts... Just nothing from threads I've been following for a lot longer... ?

I just did a search here for "notifications" as I'm having this same issue - no new notifications since Friday, February 9th. I sent an email to help@cruisecritic.com but still have not had any reply, nor any resolution. I had already tried changing notifications, but that does not seem to have fixed anything for me either. Fingers crossed it gets fixed before too much longer. 🥴

If you read this thread from a local, small business perspective, it sheds a different light on merchants “choosing” to partner with Princess. I respect everyone’s right to choose whether or not to use MedallionPay, and am providing this link only in an effort to help make an informed decision.

It seems likely that Radiqal would be expecting some portion of that remaining 10% cut.

I am onboard and have the new app and can confirm that it does include the number of drinks (as well as specialty desserts) you have used each day. Access your Profile and then it’s under Onboard Packages. HTH!

MESSAGING option does still exist! Once onboard, when you access MedallionNet there is a tab to Free Access of Ocean Concierge. Go to Account in the upper left corner and that’s where you can see and/or add My Contacts, as well as send Messages. Still does not generate any prompt to alert your contact that there’s a message waiting, but it does add an icon to the Message tab for them if they are looking at Ocean Concierge on their device. HTH!

I had to pre-pay as well on a couple of different cruises last year and there was no issue getting reimbursed as onboard credit once we got onboard. (I think it was treated as refundable, but don’t hold me to that.) I did have a PDF copy of the confirmation emails, but that was never asked for.

Thanks for this info - I wouldn’t have seen it in the old app so am just reacting to what I saw in the new app earlier today. I still think it’s misleading. 😕

I was poking around in the new app this morning and decided to check out the options for Dining Room Wines. There is currently only one listed. It’s not one I’m familiar with, but there are several other Willamette Valley pinot noirs I have tried and liked, and as this one is “Beverage Package Included,” let’s check it out. Added to cart, next option is to choose the number of glasses, 1, 2, 3 or 4. I’ll share with DH, so 2 glasses, please. Next page? Hmmm. “Beverage Package Included” apparently has a different definition than what I was led to believe. BTW, ordering wine by the glass also indicates “Beverage Package Included” for all options and it’s not until after you have chosen one does the description state, “Included in your plus/premier beverage package, items selected which exceed the $15/$20 price are charged based on price difference.” How difficult would it be to design the app to include “Beverage Package Included” icons for only those items included in Plus Package or Premier Package respectively?

My Shipmates is currently located under My Profile in the new app. You can use locate My Travel Party, but there is not an option for messaging. There is an icon in the upper right corner to add someone using Find By Name, but I don’t have another name to use to check it out for functionality.

Thanks! You can also still access future cruises via princess.com website when you’re onboard so it seems to be just the app that has limited access.

Thanks for the response! I have a sneaking suspicion that this means all versions of the app - new, old and web - will no longer allow use onboard for anything other than your current cruise.

I have been trying to access the web version of the app but keep getting an error message that the server can’t be found. Is that just because I’m onboard or would I be getting this same error message if I were trying to use it at home? TIA!

I am not having any success trying to get clarity. At least I was reassured that "you don't need to worry if you haven't authorized Shoreside Transactions prior to boarding, you can always go to Guest Services and add it later." 🥴

Updated Senior Officers chart for Sapphire Princess as of 11 Jan 2024 I had seen DRO Mario Propato onboard, but his photo wasn’t added until earlier today. (Will ask for help in upating the spreadsheet, please.)

😝 The sad thing is that I WANT to find things to like about the app, but the harder I try, the more shortcomings I seem to reveal.

Still so much missing even once onboard. I wanted to know when shore excursions would be open to see about switching an excursion in a future port, but had no luck finding hours for shore excursions or any of the other services onboard. I asked at OceanFront to be sure it wasn’t buried somewhere I had overlooked only to be told, “it’s not there yet, but it’s coming.”

Shame on us for messing it up for them. 🤭