Really anyone who has cruised even for a few years should have seen that most of the time ships just coming on line have issues and early cruises should be avoided
It looks like they are changing the cigar areas to arcades as they go into dry dock. The Crown still had one las month but I understand that the Emerald and Ruby have had the changes made.
If future cruises are not part of the crew and we know they are not why are they featured on the picture board of officers ? Are they trying to fool people ? And if there are concierge services on Grand class why is there no notice in full suites ?
Anyone who has a plus or premier package will not pay the &5 charge for calling room service regardless of cabin. I have not found a living breathing concierge on any Grand class ship except for the so called loyalty officers who actually work for future cruise 3rd party company and have a separate desk br the Wheelhouse