Cruise Planner Purchases

I am booked (through the RCL website) on a cruise on the Symphony of the Seas in May 2019. Just recently, the Cruise Planner added some shore excursions for our cruise, one of which I would like to book. I go into the Cruise Planner, enter all my info and then enter my credit card information, press "enter" and nothing happens. There is nothing wrong with my credit card. This has been going on for at least three days. Is anyone else having difficulties making Cruise Planner purchases?

Made some purchases Friday evening for my Symphony cruise in March. Worked fine.

Try clearing your cache, deleting cookies and/or changing your web browser.

Probably RC website,it can be pretty patchy.

Just made a purchase Friday with no problem.

You can always call to make pre-cruise purchases if you are having trouble with the website.

We had same problem. Called my credit card company, they told me it was entered actually 3 times (we pressed it 3 times) but not yet approved by Royal. Some sort of glitch in the RCL program. which showed it not going thru. Check with your credit card company to make sure it is cleared before resubmitting.