karenj4546 Posted April 20, 2018 #1 Share Posted April 20, 2018 I've not been able to get into NCL's "My Account", shore excursions, or much of anything for almost 2 weeks! Is anyone else having that problem? I have no idea when my final payment is due, I can't look at anything except for new cruises! I've cleaned my cache, run virus scanners, etc. HELP! Link to comment Share on other sites More sharing options...
Victress2007 Posted April 20, 2018 #2 Share Posted April 20, 2018 What is the error message when you sign in? You can look at shore excursions for each cruise without signing in to your account if you just want information. If nothing else, you can always call NCL. Vic Link to comment Share on other sites More sharing options...
RD29P5 Posted April 20, 2018 #3 Share Posted April 20, 2018 Haven't had any issues here. Have you tried calling NCL tech support? Here is the number 1-866-625-1160 I don't see it on the NCL site until I log in Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted April 20, 2018 #4 Share Posted April 20, 2018 I've not been able to get into NCL's "My Account", shore excursions, or much of anything for almost 2 weeks! Is anyone else having that problem? I have no idea when my final payment is due, I can't look at anything except for new cruises! I've cleaned my cache, run virus scanners, etc. HELP! Call the general reservation number. Ask to be transferred to Tech Support. They can help unjam accounts. Link to comment Share on other sites More sharing options...
Rare Lupush Posted April 20, 2018 #5 Share Posted April 20, 2018 Had an issue a few weeks ago. Login was not working in Firefox or IE Edge. Called tech support and advised me to login with Chrome which worked. Haven't had any issues since. Link to comment Share on other sites More sharing options...
zqvol Posted April 20, 2018 #6 Share Posted April 20, 2018 I've not been able to get into NCL's "My Account", shore excursions, or much of anything for almost 2 weeks! Is anyone else having that problem? I have no idea when my final payment is due, I can't look at anything except for new cruises! I've cleaned my cache, run virus scanners, etc. HELP! Try Firefox or Chrome, not a Microsoft product. Link to comment Share on other sites More sharing options...
CruisinStump Posted April 21, 2018 #7 Share Posted April 21, 2018 Try Firefox or Chrome, not a Microsoft product.Firefox and Edge are both borked for me. (Have been for two weeks or so) Chrome works fine. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
Rare shof515 Posted April 21, 2018 #8 Share Posted April 21, 2018 I noticed an annoying bug with my account and Firefox. I can not switch my reservation to my other sailing by clicking on the link on the top right corner. If i try to click on that link. Nothing Happens. If i use chrome, and click on it, a drop down appears showing my other bookings. Link to comment Share on other sites More sharing options...
karenj4546 Posted April 29, 2018 Author #9 Share Posted April 29, 2018 An update: I finally got through to tech support. Apparently, this is an issue with EVERYONE who is on a B2B cruise and should be resolved within 2 weeks. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now